Cara Tanner Email & Phone Number

Asheville, NC, US

Offer advanced support for complex issues and requests that require additional time, research, in-depth troubleshooting, or advanced product knowledge. Perform one-on-one consulting calls with clients to discuss in-depth setup and configuration in their software. Provide solutions to product and service problems by troubleshooting and investigating issues.

Responded to client questions and issues including bugs, feature requests, and business processes through email, chat, and phone. Worked directly with clients, as well as Senior Support and Development teams to identify and resolve system issues, or identify when escalation is necessary. Documented frequently asked questions and prepared knowledge-based.

Austin, Texas, United States

Developed and executed new and ongoing themed events that expanded our reach to new customers and their dogs, and increased revenue during historically slower periods.Coordinated with Austin Humane Society for annual Puppy Bowl event.Created opportunities to collaborate with local animal welfare non-profits for fundraising events.Managed customer accounts.

Austin, Texas Area

Oversaw operations and staff, performing opening and/or closing duties, and working to maintain a positive, welcoming work environment for both employees and guests. Maintaining regular meetings with the leadership team to work through ongoing procedures, implementing changes, and improving our processes.Assisting general manager in hosting applicant.

Austin, Texas

Provided outstanding hospitality to customers to gain appreciation, satisfaction and return service. Managed inventory and order receivingMulti-tasked efficiently in a fast-paced environment.

Austin, Texas

Greeted and directed members, guests, and their dogs to the park, maintaining member accounts and purchasing of park passes. Training new staff on proper check-in procedures and policies. Supervised dog park, preventing & deescalating hazardous situations, while creating lasting personal relationships with dogs & their owners.

Greeting guests, maintaining multiple customers and their orders while achieving exceptional service, keeping the front of house area clean and functioning, delivered a highly professional & courteous personality and attitude toward guests and co-workers to increase an enjoyable atmosphere.

Austin, Texas Area

Supported architectural team through all stages of production. Collaborated in Revit to produce floor plans, elevations, millwork details, finish plans, reflected ceiling plans, and furniture layouts primarily for K-12 Educational Facilities. Produced renderings in Revit & SketchUp for client presentations. Consulted on finish selections and pattern.

Austin, TX

Developed organizational and invoicing systems for startup interiors company. Managed clients and projects independently; reported to team and creative director weekly. Responsible for space planning and technical drawings in AutoCAD. Assisted in implementing design concepts and furnished interiors.Collaborated with local craftspeople on custom designed.

Austin, TX

Coordinated designer meetings with construction, architecture and client teams for high-end residential interiors. Responsible for space planning, design concept implementation, and furnishing interiors. Maintained inventory of fixtures & furnishings. Conducted site visits & client meetings; presenteddesigns to clients for approval. Managed records of.

Austin, Texas

Responsible for project management, client relations, order consultation, and providing solutions for customers. Promoted within six months at current location. Trained entirely new team. Introduced new organizational methods throughout department. Pushed sales goals, exceeding budget numbers on an average of 20+%.

Austin, Texas

Managing large print orders for small business clients to national accounts, as well as addressing walk-in customers' needs.

Forest City, NC

Involved in customer service, balancing & recording the daily financials, & managing large print orders. Responsible for having a general knowledge of the store's product to assist customers out on the floor.

Austin, Texas

Responsible for maintaining the aesthetic integrity of productdisplays, setting planograms, inventory control, and fulfillingcustomer orders, among various other back-of-house duties.

Rutherfordton, NC

Processing applications for potential program clients to be placed on the waiting list for housing assistance using federal databases along with phone and email contact with government agencies, employers, & clients.

Fletcher, NC

Assisted in planning & design for various commercial projects, including selection of FF&E specifications, furniture layouts, floor plans, and presentations. Responsible for creating inventory & asset spreadsheets. Onsite supervision of commercial office moves, and assisted in supervising various healthcare moves.

Asheville, NC

Responsible for greeting customers, completing transactions, and various customer service duties. Repeatedly recognized by management for outstanding customer service and attitude.

Asheville, NC

Involved with various design activities such as space planning, drawing plans in AutoCAD, product/finish selection, yearly warehouse inventory, & assisting with furniture installations. Responsible for the re-organization of product and sample library. Developed and compiled 12 months of e-mail newsletters for various Steelcase products and Office.

Cullowhee, NC

Sorting and inputting incoming mail for on-campus students.

Cashiers, NC

Assisted owner in sales, item stock, recording inventory, daily financials, merchandising, placing orders, and managing the shop independently.

Cashiers, NC

Seasonal position. Served customer meals in a high class environment while upholding the standards and expectations of the establishment and forming relationships with customers by learning their preferences.

Asheville, NC

Responsible for greeting customers, completing transactions, and various customer service duties.

Forest City, NC

Involved in customer service, balancing and recording the daily financials, and managing large print orders. Also responsible for having a general knowledge of the store's product to assist customers out on the floor.