Cara Pepper Day Email & Phone Number

Wilsonville, Or, Us

Crafted ERP by Doozy Solutions is the ultimate software solution for craft beverage manufacturers. Available in four editions (Brewery Edition, Distillery Edition, Winery Edition and Standard Edition), Crafted ERP is a complete business management tool providing real time data across your entire operations including:· Production Scheduling· Inventory and Warehouse Management (including Raw Materials, Barrels and Kegs)· Packaging and Materials Planning· Sales, Distribution and Marketing· Compliance and Quality Control (including Sensory Programs)· ERP, CRM, HRIS, tied to POS and EcommerceBuilt on NetSuite, the fastest growing cloud-based ERP, Crafted ERP is the last and only system companies in the craft beverage space will need. Our team at Doozy Solutions built a tool that was developed for our industry, by industry veterans. Our team is made up of industry experts who have owned, operated, and led successful winery, brewery, N/A & spirit companies. We marry expertise in technology, best accounting practices and beverage alcohol.Crafted ERP is designed to create efficiencies and enhance performance all while being super easy to use. We can provide the real time information you need to optimize your operations or scale for growth. Due to our love for craft beverages, we have immersed ourselves in learning the nuances of our industry to ensure we bring you a best of breed software, Crafted ERP.www.craftederp.com

Willamette Valley, Or

Cara Pepper Day Consulting provides a range of personalized sales, distribution, profit & loss review and marketing services. These services are delivered with in depth industry knowledge and focus to help wineries increase targeted distribution, build and maintain customer relationships, and streamline your sales process, all focused on increasing net profit.

Established a small team focused on a more traditional Account Management approach to better serve our customers’ needs; process improvements, roll out of formal support agreements. Book of business including top key customers. Building department and company structure to prepare for growth and further acquisitions. Exec and key manager meetings, customer advisory board, product council, trade shows, and customer events.

Continued focus on customer relationships, success, satisfaction, retention and growth. Lead the US & Indian based Support team. Drove process improvement with a focus on internal and partner education and resources. Key manager meetings, product council, customer advisory board, trade shows, and customer events. Strategic leader often acting as the voice of the customer to drive the development of a robust tech stack based on the SalesForce.com platform. Established process for formal Customer Success approach including Formal Business Reviews, Client Success Plans, customer usage scoring and tracking, formal support plans, webinar series.Key team member driving growth, maturation of the organization, establishing structure, processes, growth of the team. Then targeted as initial acquisition for newly established Andavi Solutions with a vision to become the industry leading enterprise platform.

Focused on Customer Success, Satisfaction, Retention and Growth. A strong customer advocate, helping clients effectively engage with GreatVines and continue to gain value from the investment, while continuing to build institutional knowledge, and a company culture of capturing information.

Worked with exec team to drive business development and establish key, long term relationships. Leveraged industry experience to help supplier, agency, and distributor sales teams increase visibility, easy wins, and the ability to prioritize key accounts. Drove more strategic client methodologies like reduction of cumbersome spreadsheets, into cloud solutions that present actionable data, and give leadership a clear view of their business, to make more informed decisions around opportunities and resources.

120,000 case production. Publically held. • National Sales Director - Oversaw national and international sales with a team of six, member of leadership team. Managed relationships with distributors, exporters, brokers, national buyers, restaurateurs, retailers, charities, wine clubs & consumers. Oversaw a $7M annual sales budget. Managed pricing, billing, incentive programs, allocations, inventory management, compliance, travel schedules, donations, brand positioning & marketing strategy. Presented at Annual Shareholder’s meeting, interacted with Board of Directors, plan annual incentive trip to Oregon for Brand Champions & host key winery visits. On point for Oregon Pinot Camp & Salud Wine Auction. • 2006 Employee of the Year• 2007 WVV named a hottest small brand by Wine Business Monthly• 2007 record winery profit posted, driving increase in stock prices• Environmental Impact Committee Chair, personally founded in 2006

• National Sales Representative/FOB Lead - Managed a team of three; focused on key and problem national markets. Education of distributor reps and buyers about the Oregon wine industry focusing on WVV. Prepared and transitioned to new distributors. In market work: trade shows, work withs, sales meetings, wine dinners, presentations & in-store tastings. Key manager & financial meetings. 9/03-1/06.• Special Event & Membership Coordinator - Oversaw the wine clubs; doubled the members. Managed all winery festival events; created new events. 3/03-8/05.

3,000 case production.• General Manager - Oversaw retail sales, part-time employees and general operations of winery and tasting room. This winery was purchased and is now known as the Four Graces.

Ba, Mathematics

Activities and Societies: Phi Sigma Sigma Sorority

Semester Abroad