Cara Pitts Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas, United States

Southern Roots Vegan Bakery is a black woman-owned family brand, HUB certified and dedicated to providing delicious, high-quality vegan baked goods. We take pride in being a gourmet brand with multiple retail options, making our products perfect for corporate gifts and boosting revenue in the hospitality and tourism industry.

San Antonio, Texas, United States

Scheduling appointments and transportation to assist the memberDelegates home care tasks such as laundry services and dietary needsEnsure the safety of the member are met and completedSpeaks with home health, case managers, social workers and pharmacist to make sure all necessary medicine and therapy are received and expectations are met

San Antonio, Texas, United States

Performs certification course and training for new employee to learn new material to work independently Serve as subject matter resource to team members, supervisors and management on a consistent basis to improve the work performance (i.e., bi weekly calibrations with management, mock call scenarios)Holds bi weekly meeting with supervisors and managers to assess how their teams are understanding the process and update any changes to training materialConstruct and leads monthly training on a classroom basis and one on trainingReview/monitor results of appeals work and escalate as necessary (i.e., rebuttals)Performs outreach to providers and members to assist with Chronic Medicare plansAnalyzes transactional data & submitting retroactive eligibility changesPerforms monthly audits to ensure ensure procedural standards are consistently adhered to by the Enrollment staff and provide feedback and assign quality scoreAssists with monthly audits of Chronic Special Needs plansUpdates Medicare Advantage members billing request and necessary account changesPrioritizes and organize own work to meet deadlines.Answer inbound calls on the subject matter help desk line with employees questions

San Antonio, Tx

Coordinates, supervises and is accountable for the daily/weekly/monthly activities of team membersCoordinates work activities with other supervisors, managers, departments, etc.Leads regular team meetings to communicate changes, relevant operational performance information and/or to build employee engagementCheck scheduling and find coverage for absent employee shifts.Schedule job interviews and give new hire orientation information.Responsible for answering calls with multi-line phones.Audits the stores back cash office and track inventory of any overages or shortages on the computer system of all the registersEnsuring the team met credit goals and deadlines during their shift

San Antonio, Texas, United States

Manage Administrative intake of members or the admission/discharge information post notification.Update member accounts with ICD-9 and CPT coding usage.Work with hospitals, clinics, facilities and the clinical team of nurses and case managers to manage patient information for services from members and/or providers.Maintain Case Management MailboxMaintained NOMNC reportsInbound/ Outbound calls in a telecommuting and office setting