Cardell Barkus Email & Phone Number

Wilmer, Texas, United States

Installed, configured, and upgraded infrastructure equipment including hardware, software, RF scanners, telecom, and VoicePick systems in line with documented procedures.Troubleshot and resolved end-user and network incidents, managed problem tickets and coordinated with external vendors to ensure timely repairs of printers, data center equipment, and phone systems.Maintained company phone systems, network, and user hardware daily while providing ongoing technical support and communicating effectively with internal/external stakeholders to enhance user experience.

Dallas, Texas, United States

As a self-started freelance Computer Repair Technician, provided comprehensive repair and maintenance services for desktop and mobile devices, building a reputation for technical expertise and reliability. Sourced replacement parts, conducted thorough diagnostics, and delivered exceptional customer service, ensuring client satisfaction and repeat business.Technical Expertise: Built, repaired, and replaced parts on both desktop and mobile devices keeping up to date with new technology to further my capabilities to help customers.Data Backup and Recovery Solutions: Created backup and recovery images of systems using Macrioum Reflect in the event of data or systems becoming compromised or corrupted.Customer-Focused Communication: Provided effective support In-person and Remotely via programs such as Teamviewer.

Dallas-Fort Worth Metroplex

As an Inventory Control Specialist at Kroger, my team has increased the Fulfillment rate of orders from 88% to 96% through meticulous inventory management and strategic collaboration with procurement and logistics teams.Objective-driven: Assist in implementing and optimizing Inventory management to increase fulfillment rate and reduce food waste.Systems Proficiency: Daily use of open source and smart inventory management systems using Ocado Intelligent Automation and Odoo inventory. Reconcile product records in various systems with on-site inventory, ensuring accuracy and resolving discrepancies promptly. Workflow Optimization: Utilize strong problem-solving skills to research and develop Scripts via Python and Power Automate to optimize inventory tracking and reporting processes, significantly reducing waste and operational inefficiencies.Strong Systems Abilities and Rapid Learning: Efficiently monitored and managed inventory using multiple systems, demonstrating a quick adaptation to and application of knowledge in tracking inventory.Problem-Solving: Utilized strong problem-solving skills to research and verify returns and obsolete inventory items, ensuring accurate recording in multiple systems.

Dallas, Texas, United States

As a Field Technician for Charter Communications, I expertly set up and troubleshoot customers' home networks, ensuring seamless connectivity and performance. Communicate technical solutions clearly to customers, maintaining high professionalism and customer satisfaction.Network Management: Efficient setup and troubleshooting of DOCSIS equipment, modems, routers, and switches. Expertise in TCP, DHCP, and DNS use and configurations in SOHO settings, solving level 2 issues in the field. End User Support: Delivered clear and effective technical guidance to end-users, exercising customer education prowess and enhancing their understanding of network systems and troubleshooting processes.Professional Technology Utilization: Utilized company devices, VPNs, and corporate systems to maintain professionalism in delivering top-tier field technician services.

Hutchins, Texas, United States

As a Package Handler at FedEx Ground, collaborated with a team to efficiently unload, transport, and load packages while maintaining strict adherence to safety protocols. Ensured compliance with company policies to support smooth operations and timely deliveries.Safety First: Prioritized safety by following established guidelines and procedures to prevent accidents and injuries during package handling.Team Collaboration: Worked effectively as part of a team to streamline the unloading, sorting, and loading processes, enhancing operational efficiency.Detail Oriented: Maintained high standards of accuracy and attention to detail to ensure packages were handled correctly and delivered on time.

Food and customer service professional able to work at every role in store. Provided outstanding service to every customer, stock and clean station for next team member always prepping for the next shift. Follow safety protocols and company policy to ensure safe and efficient operations throughout every shift.