Steven Bowers Email and Phone Number
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I have been working in data processing for over 40 years. I have been a operations support tech, a CA7 Scheduler, a Ops Support Manager, Disaster Recovery Specialist and Storage Administrator, just to name a few.Specialties: I have done so much in my career, but I feel my best specialty is problem solving. I am currently the NAM Sector Lead for ServiceNow Configuration Management. ATTENTION: I have been working for Citi for 25 years. I am not interested in another company.
Citigroup, Inc
View- Website:
- citibank.com
- Employees:
- 10
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Vice President/It Business Tech Specialist / Servicenow Configuration ManagerCitigroup, Inc Apr 2011 - PresentNew York, New York, UsI work with ServiceNow incident, problem and change platform for Citibank.
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Vice President/Application Devl. Senior Programming AnlystCitigroup, Inc Nov 2005 - Apr 2011New York, New York, UsResponsible for streamlining production batch systems to reduce the production run time cycle. Manage the production control area and assisted the application development areas in enhancements to existing systems. Matrix managed the operations support staff and was an elected member of the Standards/Change Control Committee. Member of business continuity support staff. Manage mainframe Test Center environments in regards to system integrated testing as well as unit acceptance testing. Handle all duties to ensure that all production installs into mainframe environment go smoothly and without incident.
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Vp/Cmi Test Center ManagerCitigroup, Inc 2005 - Apr 2011New York, New York, UsManaged testing environments for CitiMortgage
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Disaster Recovery SpecialistCitigroup, Inc Aug 1997 - Nov 2005New York, New York, UsResponsible for maintaining integrity of all Business Continuity Plans for all North American IT facilities within Citigroup. Created and implemented BC projects for various Citigroup organizations. Maintains all BC test application schedules. Developed BIA's for new application installations. Developed BC test plan for using OPC as BC test scheduling tool. Chair development meetings on changes to production schedule to ensure coordination between production and BC Plans. Assist in developing production disaster swing of Citibank Customer Service Sites in Las Vegas, Nevada and Sioux Falls, South Dakota. Maintain BC production schedule to ensure all files are backed up and restored to alternate site. Responsible for all problem determination/resolutions in relation to BC test. Co-ordinate all problem resolutions with application development staff and senior management. Create monthly management reports using PC based tools. Took and passed DRI certification test.
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Storage AdministratorSony Music Entertainment Mar 1989 - May 1997New York, Ny, UsI started at Sony as Operations Support Supervisor. I had 3 techs working for me, as well as a group of CA7 schedulers. I became the LAN Administrator and Storage Manager in 1991. Over the next 6 years, I was responsible for all of the storage needs for the global mainframes for Sony Pictures, Sony Music, Sony Corporate and Sony Electronics. -
Senior Techincal AnalystDrexel Burnham Lambert Apr 1984 - Apr 1989UsI started as an Operations Support person responsible for monitoring the batch production runs, as well as implementing production updates. I became the Supervisor of Ops Support and had 7 senior techs and 10 junior techs under me. My group handled all the batch scheduling for the entire company. -
Mainframe Operations ManagerUnion Carbide Corporation Feb 1980 - Apr 1984UsI was a shift managers with 15 senior operations, 5 junior operators and 11 programmers. My shift maintained the normal usage items for a mainframe system, as well as checking and maintaining the national network. -
RadiomanUs Navy Apr 1975 - Apr 1981Washington, Dc, UsServed in Okinawa (Fleet Activities, Kadena Air Base), USS Truxtun (CGN-35) and USS Harlan County (LST-1196)
Steven Bowers Skills
Steven Bowers Education Details
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Mercy UniversityComputer Information Systems -
Lincoln High School, Yonkers, NyGeneral
Frequently Asked Questions about Steven Bowers
What company does Steven Bowers work for?
Steven Bowers works for Citigroup, Inc
What is Steven Bowers's role at the current company?
Steven Bowers's current role is Vice President/IT Business Tech Specialist at Citi. NAM Sector Lead ServiceNow Configuration.
What is Steven Bowers's email address?
Steven Bowers's email address is ca****@****rts.com
What is Steven Bowers's direct phone number?
Steven Bowers's direct phone number is +163626*****
What schools did Steven Bowers attend?
Steven Bowers attended Mercy University, Lincoln High School, Yonkers, Ny.
What are some of Steven Bowers's interests?
Steven Bowers has interest in Science Fiction, Children, Baseball.
What skills is Steven Bowers known for?
Steven Bowers has skills like Disaster Recovery, Testing, Business Analysis, Management, Business Continuity, Software Development, Vendor Management, Sdlc, Process Improvement, Pmp, It Management, Project Management.
Who are Steven Bowers's colleagues?
Steven Bowers's colleagues are Daria Bumazhnaya, Akshita Jain, Kara Sprague, Charles Mangiaracina, Cams, Cfe, Biser Dimitrov, Daniel Sharon, Azhagiri Narayanan.
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