Marco Vinicio Cardona Baldizón

Marco Vinicio Cardona Baldizón Email and Phone Number

Customer Success Manager @ Podium
Guatemala
Marco Vinicio Cardona Baldizón's Location
Guatemala, Guatemala, Guatemala
Marco Vinicio Cardona Baldizón's Contact Details

Marco Vinicio Cardona Baldizón work email

Marco Vinicio Cardona Baldizón personal email

n/a

Marco Vinicio Cardona Baldizón phone numbers

About Marco Vinicio Cardona Baldizón

From managing SaaS accounts to coaching teams, I’ve always focused on building meaningful relationships and delivering impactful results. Whether it’s helping customers achieve their goals or empowering teams to excel, I enjoy tackling challenges and driving success.With experience in telecom, SaaS technical support, software development management, and customer success, I’ve worked on everything from optimizing workflows to driving team growth. I thrive on listening to customer needs, solving problems, and implementing strategies that create measurable results.I’m also passionate about mentoring and coaching. Helping team members reach their potential and fostering positive environments is something I take pride in. Certified in Scrum and Agile methodologies, I bring structure and adaptability to deliver projects effectively.Proficient in tools like HubSpot, Salesforce CRM, Google Workspace, and Looker Studio, I combine technical expertise with customer-focused solutions to deliver exceptional outcomes. Fluent in English and Spanish, I’m always learning, always improving—ready for the next challenge.I am also certified in Scrum and Agile methodologies, and I have experience implementing these methodologies to deliver projects on time and within budget successfully. I am also proficient in a variety of technical tools and applications, including Google Workspace Administration, Microsoft Office, Google Workspace Collaboration, Google Looker Studio, Salesforce CRM environment, JIRA, and Trello boards.I am a native Spanish speaker and fluent in English. I am also a lifelong learner and I am always looking for new ways to improve my skills and knowledge.

Marco Vinicio Cardona Baldizón's Current Company Details
Podium

Podium

View
Customer Success Manager
Guatemala
Website:
podium.com
Employees:
1436
Marco Vinicio Cardona Baldizón Work Experience Details
  • Podium
    Customer Success Manager
    Podium
    Guatemala
  • Quickmail
    Technical Support Advocate
    Quickmail Dec 2023 - Present
    Zug, Switzerland
  • Electricidad Y Telefonía Sa
    Turnkey Project Manager
    Electricidad Y Telefonía Sa Jul 2023 - Jan 2024
    Guatemala, Guatemala
  • Telus International
    Application Development Team Lead
    Telus International Oct 2021 - May 2023
    Guatemala City, Guatemala, Guatemala
  • Telus International
    Operations Team Lead
    Telus International Dec 2019 - Oct 2021
    Guatemala
  • Telus International
    Subject Matter Expert
    Telus International Nov 2016 - Dec 2019
  • Google
    Subject Matter Expert
    Google Nov 2018 - Dec 2019
    Guatemala
  • Gsuite
    Technical Support Specialist
    Gsuite Oct 2016 - Nov 2018
  • Electricidad Y Telefonía Sa
    Cell Site Project Manager
    Electricidad Y Telefonía Sa Jan 2006 - Oct 2016
    Guatemala, Guatemala
    Managed the Civil, Energy, Cellular and Data Transmission teams for installation and maintenance of two of the country's largest cellular, data link and internet providers. Led and supervised teams of technicians, generating growth and increased revenue of the operation.Directly participated in the installation and maintenance of multiple outside plant projects using local industrie’s equipment and software for different brands (Motorola, NEC, Ericsson, Huawei)Successfully executed hundreds of cellular site’s projects across Guatemala’s urban and rural landscapes. Management and oversight of turnkey projects from planning, execution and delivery of cellular sites, complying with all industry’s standards and client specific ATP

Marco Vinicio Cardona Baldizón Skills

Relaciones Con Los Empleados Recursos Humanos Relaciones Con Sindicatos Liderazgo De Equipos Derecho Laboral Desarrollo Organizacional Relaciones Laborales Comunicaciones Toma De Decisiones Contrataciones Estrategia Empresarial Leadership Estrategia E Learning Estrategia De Recursos Humanos Coaching Trabajo En Equipo L&d Employee Learning And Development Desarrollo Del Personal Labor Relations Organizational Development Lean Manufacturing Compensation Structure Design Union Relations Union Avoidance Compensation Structures Talent Management Employee Relations Performance Management Succession Planning Human Resources Hr Policies Employee Engagement Recruiting Employee Benefits Personnel Management Interviews Compensation And Benefit Payroll Training Job Descriptions Employee Training Deferred Compensation Strategy Management Onboarding Hr Consulting Talent Acquisition Workforce Planning Hris Team Management Benefits Administration Organizational Design Temporary Placement Policy Employer Branding Program Management Hr Transformation Sourcing Strategic Planning College Recruiting Negotiation

Marco Vinicio Cardona Baldizón Education Details

Frequently Asked Questions about Marco Vinicio Cardona Baldizón

What company does Marco Vinicio Cardona Baldizón work for?

Marco Vinicio Cardona Baldizón works for Podium

What is Marco Vinicio Cardona Baldizón's role at the current company?

Marco Vinicio Cardona Baldizón's current role is Customer Success Manager.

What is Marco Vinicio Cardona Baldizón's email address?

Marco Vinicio Cardona Baldizón's email address is ma****@****bal.com

What is Marco Vinicio Cardona Baldizón's direct phone number?

Marco Vinicio Cardona Baldizón's direct phone number is 55 2282*****

What schools did Marco Vinicio Cardona Baldizón attend?

Marco Vinicio Cardona Baldizón attended Universidad Galileo, Universidad De San Carlos De Guatemala.

What skills is Marco Vinicio Cardona Baldizón known for?

Marco Vinicio Cardona Baldizón has skills like Relaciones Con Los Empleados, Recursos Humanos, Relaciones Con Sindicatos, Liderazgo De Equipos, Derecho Laboral, Desarrollo Organizacional, Relaciones Laborales, Comunicaciones, Toma De Decisiones, Contrataciones, Estrategia Empresarial, Leadership.

Who are Marco Vinicio Cardona Baldizón's colleagues?

Marco Vinicio Cardona Baldizón's colleagues are Samantha (Burkley) Aucunas, Noah Mann, Clinton Zehr, Wajahat Hussain, Kassidi F., Rachel Desimone, Cash Fulton.

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