Customer-oriented business professional with a strong background in project management, procurement, inventory management, and ERP systems. With extensive experience in various industries, including equipment rental, and technology services, I bring a wealth of knowledge and expertise to any organization.In my recent role as Director of Customer Success at SmartEquip, Inc., I acted as a trusted advisor to European and North American customers, ensuring they maximized their software's potential. I have a proven track record in defining processes for onboarding, training, and implementing software solutions for major accounts, including leading equipment owners and manufacturers. My ability to quickly absorb new systems and procedures, coupled with strong organizational and problem-solving skills, has consistently delivered successful outcomes for both clients and employers.