Caren Moss Email & Phone Number

Calgary, Ab, Ca

Calgary

Administrative coordination duties including CEO calendar management and proactive internal communication with internal staff and key stakeholdersEstablish, maintaining and managing CUTRIC Registries, updating as required to minimize CUTRIC’s legal and operational risks.Supporting the public relations and government relations team in the development of funding proposals to government agencies. Working with team members to ensure that project deliverables,scheduling and invoicing are well organized and client ready. Developing robust and ongoing positive and transparent relationships with project partners and stakeholders

Parktown North, Johannesburg

Managed a team of 6 with 23 indirect reports producing an average of 118% YOY growthOversaw employee lifecycle from recruitment to termination, developed accountability frameworks and coaching to meet organizational goals and deliver superior customer serviceIdentified operational challenges and developed scalable process-driven solutions to resolve system and communication issuesIncreased a key account’s yearly sales by 54% in 2020 by developing a tailored consignment model that relied on accurate data analysis and exceptional relationship-building skills Switched the company to a new cloud-based inventory system in 2019 and developed an onboarding strategy to onboard 6 employees Negotiated with suppliers to secure fair and competitive pricing, managed budgets and inventory with a focus on time efficient and waste reduction, and purchased stock with an annual value of around CAD 300 000Managed highly successful product development projects and launches as well as exhibiting at trade shows (including NYNOW, Maison & Objet) Successfully developed and presented customized range proposals for USA retailers like Homesense, Restoration Hardware, Serena + Lily, Anthropologie and Studio McGee, then oversaw fulfillment of orders from procurement to dispatch with a 98% success rate

Port Elizabeth, Johannesburg

Restructured the admissions operations and encouraged cohesion among varying departments, resulting in an external audit score of 98% Coached the admissions teams (20 direct reports) in Best Practices, resulting in the highest customer service ratings in the regionResolved customer complaints by identifying problems and taking appropriate action, resulting in a 30% reduction in complaints

Bachelor'S Degree, Art History + Visual Culture

Activities and Societies: Centre for Social DevelopmentA diverse range of visual objects and images with a focus on both Western.

Bachelor Of Arts Honours In Art History, Art History

The purpose of this qualification was to develop skills in analysing and debating historical and contemporary artistic issues. My research.

Postgraduate Diploma, Marketing/Marketing Management, General

Activities and Societies:The objective of this course was to provide knowledge of contemporary marketing issues and the ability to align.