Caren C. Email & Phone Number

United States

Utilizing Zoho crm system to manage lead assignments and accounts.Reassignment of accounts to Sales Representatives for upper market.Verification of sales contracts.Assist representatives on questions about usage and accounts within Zoho.Research analysis within Zoho.Assist the Director of Sales Operations Team and Senior Vice President of Sales.Zoom Info.

Florence, South Carolina Area

Manage territory with Sales Representatives. Add on products for existing clients.Handle billing issues for clients.Work closely with eGiving merchant.Provide all information on eGiving with clients.Use call list to manage and gain revenue for the company.Use of Salesforce application.

Florence, South Carolina

Generate new business for ACS Church Management Solutions.Serve as point of contact and liaison between ACS and potential customers from the generation of leads to closing of deals.Engage in sales pursuits at multiple times.Perform outstanding customer service to customers while listening to their needs.Reaching and exceeding monthly, quarterly and annual.

Florence, South Carolina Area

Assisted with troubleshooting of Membership Plus software which included uninstalling/reinstalling of software.Updated contact information daily in CRM system.Assisted with processing reports for customers. Received 30-50 inbound calls.Mentored new hires.

Florence, South Carolina Area

Accountable for proactive work on 30% of account portfolio each month.Managed global accounts with budget of 200k or more.Point of contact for customers and sales representatives.Assisted with onboarding of new accounts and contract renewals.

Florence, South Carolina

Strong customer service background.Strong financial knowledge that included experience and knowledge of General Ledger, Bank Reconciliations, Payroll Processes, and Accounting Programs (e.g. Quickbooks).Mentored new hires.

United States