ABOUT MEDIATION PROS, INC DBA SPEAK EASY COMPREHENSIVE CARE (SET)Established in 2008, Speak Easy Comprehensive Care (SET) is a leading ancillary service provider serving insurance carriers, third-party administrators, employers, nonsubscribers and group benefit organizations. SET was formed in the State of Florida as a corporation. We are owned and managed by actual claim professionals, who have managed claim offices, claim teams and adjusted claims. The company was designed to coordinate… Show more ABOUT MEDIATION PROS, INC DBA SPEAK EASY COMPREHENSIVE CARE (SET)Established in 2008, Speak Easy Comprehensive Care (SET) is a leading ancillary service provider serving insurance carriers, third-party administrators, employers, nonsubscribers and group benefit organizations. SET was formed in the State of Florida as a corporation. We are owned and managed by actual claim professionals, who have managed claim offices, claim teams and adjusted claims. The company was designed to coordinate and manage successful ancillary services for the Workers’ Compensation, Auto, GL and Health Insurance industry nationwide. We have over 35+ years of experience in the industry. Our NATIONWIDE operation is always available and ready to manage your needs.SERVICES:Home HealthcareDurable Medical EquipmentHearing Loss ProgramDental & Doctor CoordinationImagingInterpreting & Translation Transportation & Travel ServicesEvacuation ServicesRepatriation WorldwideClients:Workers’ CompensationGeneral LiabilityGroup HealthProperty & Casualty Defense Base ActForeign Voluntary CompProgram Benefits:Minimize LitigationLess hassle for Nurse Case Managers & AdjustersSupportive DocumentationCoordination of all aspects of clinical care to deliver ordered DME itemsContinuity of CarePatient and Client satisfaction QAEase of use and efficiencyAvailability 24/7 via phone, email, website, etc.…How to Place a Referral:EMAIL: info@setcompcare.comPHONE 888-939-PROS (7767)FAX: 866-507-8362ONLINE: www.setcompcare.comSET was granted the Women’s Business Enterprise Council Florida (WBENC) Certification. She and her team have worked to develop a reputation of being reliable, responsive and constantly working to ensure continuity of care for injured workers. SET Comprehensive Care has been selected for the Best of Tampa Award in the Corporate Office category by the Tampa Award Program four years in a row (2016-2019). Show less

Process of referrals from start to finish as a third party ancillary dispenser/payer for workers compensation. Provide DME and Home Health Services based on workers compensation fee schedule. Negotiate pricing and generate purchase orders. Document and update claimant files daily. Negotiate and fulfill contract agreementsWork in a call center setting answering incoming calls.

Communicates with Administrative staff, floor Directors/Managers/staff, Cath Lab staff, Operating Room (OR) Staff, Emergency Department (ED) staff, physicians, and physicians' office staff regarding patient admissions.Requests orders to be faxed from physician for Case Management to review.Notifies specific patient unit of bed assignment within 30 minutes of original contact.Communicates with Environmental Services (EVS) regarding priority of beds needing cleaned via computer… Show more Communicates with Administrative staff, floor Directors/Managers/staff, Cath Lab staff, Operating Room (OR) Staff, Emergency Department (ED) staff, physicians, and physicians' office staff regarding patient admissions.Requests orders to be faxed from physician for Case Management to review.Notifies specific patient unit of bed assignment within 30 minutes of original contact.Communicates with Environmental Services (EVS) regarding priority of beds needing cleaned via computer application.Communicates with the Patient Logistics team regarding all transfers. Obtains optimal bed assignment for all patient admissions and transfers to meet patient family needs.Maintains Transfer Center customer satisfaction related to third party transfer agencies and outside customers.Communicates with Case Management for all admissions to ensure they meet Interqual criteria.Utilize ambulance service requests appropriately to maximize reimbursement and avoid charges to MOA.Obtains insurance information on all direct admit and transfer requests and communicates to registration for insurance certification. Show less

Complete patient chart within established standards. Enter all applicable data into Electronic Medical Record (EMR). Verify chart for accuracy and completeness within established standardsPrepare exam rooms for patient examination, keeping the rooms neat and clean between visitsPrepare patient for examination and interview patient to record vital signs and medical historiesPerform routine screening tests and assist the Provider with exams and minor proceduresChange dressings… Show more Complete patient chart within established standards. Enter all applicable data into Electronic Medical Record (EMR). Verify chart for accuracy and completeness within established standardsPrepare exam rooms for patient examination, keeping the rooms neat and clean between visitsPrepare patient for examination and interview patient to record vital signs and medical historiesPerform routine screening tests and assist the Provider with exams and minor proceduresChange dressings, apply bandages, remove sutures and perform other first aid proceduresPerform routine laboratory tests, Electrocardiogram (EKG) and sample analyses. Ensure all in clinic performed testing recorded in appropriate log booksAdminister medications or vaccinations as directed by PhysicianAuthorize drug refills under direction of Provider and provide prescription information to pharmaciesClean and sterilize equipment and dispose of contaminated supplies or biohazard waste in accordance with Occupational Safety and Health Administration (OSHA) standardsDischarge patients at the end of the visit and communicate with business staff to ensure appropriate scheduling of patients; maintain compliance with all department protocols, policies, procedures and HIPAACommunicate openly with Clinical Manager regarding any clinic issues or concernsCollaborate with integrated clinical team to ensure patients’ medical needs are met in an efficient and timely mannerPerform other administrative or clinical duties as assigned Show less