Caressa Kee Email & Phone Number

Singapore

Malaysia

•Proactively test, investigate & coordinate to resolve campaign and website operation issues. Following by carefully designing an improvement plan to encounter the problem.•Worked closely cross-functionally, coordinated and managed day-to-day website updates inclusive of promotions, product launches, and marketing initiatives to ensure smooth, efficient and accurate execution with an omni-channel approach.•Analysed what needs to be featured on our landing page and leads proposal… Show more •Proactively test, investigate & coordinate to resolve campaign and website operation issues. Following by carefully designing an improvement plan to encounter the problem.•Worked closely cross-functionally, coordinated and managed day-to-day website updates inclusive of promotions, product launches, and marketing initiatives to ensure smooth, efficient and accurate execution with an omni-channel approach.•Analysed what needs to be featured on our landing page and leads proposal kick-off meetings with digital merchandisers on the execution of the website layout, ad campaign, marketing initiatives that increases website traffic.•Taking the lead position in preparing the action plan based on the objectives of our website improvements and presenting the ideas & execution in weekly management review meetings effectively and efficiently.•Utilized Google Analytics Tools, develop a campaign reporting framework and provide insights to my team on the campaign performance vs objectives/KPI and give guidance on optimization to maximize ROI. Show less

Malaysia

• Acted as a company representative at industry meetings and conferences to collect and transmit information about the sales trend of existing business across internal departments proactively and effectively. • Implemented productivity, quality and customer service standards to attract and built strong corporate relationships which could assist in expanding the potential market.• Conducted regular project kick-off meetings, defined project objectives and facilitated communications… Show more • Acted as a company representative at industry meetings and conferences to collect and transmit information about the sales trend of existing business across internal departments proactively and effectively. • Implemented productivity, quality and customer service standards to attract and built strong corporate relationships which could assist in expanding the potential market.• Conducted regular project kick-off meetings, defined project objectives and facilitated communications between client and in house by resolving problems to ensure a smooth progress of the overall project.• Partnered with top managements by devising quarterly forecast and long term business plan for the next four to five years based on self-performed ongoing market research, analysis on industry trend and information gathered from respective key account.This role as a sales and marketer enabled me to devise and propose marketing and pricing strategies with the consideration of competitor’s action to superior in order to capture business with a strategic price and improved the overall revenue growth of the company. Show less

Selangor, Malaysia

• Assisted in analysing the market trend and competitor’s activities.• Maintained tapp’s social media accounts, handled content creation for the website and designed marketing materials which targets existing and potential customers.• Contributed additional insights into formulating tapp’s (Digi) social media strategies by executing weekly recap presentation of customer’s behaviour towards tapp’s social media content.This internship role had made me to succeed in collaborating… Show more • Assisted in analysing the market trend and competitor’s activities.• Maintained tapp’s social media accounts, handled content creation for the website and designed marketing materials which targets existing and potential customers.• Contributed additional insights into formulating tapp’s (Digi) social media strategies by executing weekly recap presentation of customer’s behaviour towards tapp’s social media content.This internship role had made me to succeed in collaborating and forming partnerships in creating a new distribution and marketing channel which could lower the cost incurred. Show less

Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Duties and responsibilities1. Performed stocking, inventory duties, marketed the products by explaining its key benefits and provided outstanding and quality customer service.2. Successfully achieved targeted personal sales of RM10 000 within 1 week, obtained daily bonuses and maintained 100% record of attendance.3. Assisted in compiling the sales memo in an organized manner and helped my team members to achieve their personal target sales as… Show more Duties and responsibilities1. Performed stocking, inventory duties, marketed the products by explaining its key benefits and provided outstanding and quality customer service.2. Successfully achieved targeted personal sales of RM10 000 within 1 week, obtained daily bonuses and maintained 100% record of attendance.3. Assisted in compiling the sales memo in an organized manner and helped my team members to achieve their personal target sales as well.This job had enabled me to learn the ways to communicate with customers whereby I am given the opportunity to provide consultation services to them as well as matching their needs with the products we offer. Moreover, I am able to strategize my communication skills according to the customer's facial expression while marketing the products to them. Show less

Negeri Sembilan, Malaysia

Duties and Responsibilities:1. Marketed the products and services that our company provide and convinced them by emphasizing the key benefits of the products and services.3. Giving out flyers and approached customers to try out our products and services.2. Filled out sales report and e-mailed to marketing assistant.3. Successfully achieved daily target of selling 3 vouchers per day and exceeded the personal target sales by selling 20 vouchers per week.The experiences… Show more Duties and Responsibilities:1. Marketed the products and services that our company provide and convinced them by emphasizing the key benefits of the products and services.3. Giving out flyers and approached customers to try out our products and services.2. Filled out sales report and e-mailed to marketing assistant.3. Successfully achieved daily target of selling 3 vouchers per day and exceeded the personal target sales by selling 20 vouchers per week.The experiences that i learnt from this job is to have perseverance and dedication. Moreover, this job also enable me to strategize my communication skills while marketing the products and services to customers. Show less

Negeri Sembilan, Malaysia

Duties and Responsibilities 1. Responsible for helping the manager to open and close the store, providing customers with assistance and recording the sales into the computer system.2. Demonstrated responsibility by recording the daily cash flow and verifying it at the end of the day.3. Performed daily inventory review to ensure all inventory was accounted for and to keep store organized.This job enabled me to learn new product knowledge, ensuring the… Show more Duties and Responsibilities 1. Responsible for helping the manager to open and close the store, providing customers with assistance and recording the sales into the computer system.2. Demonstrated responsibility by recording the daily cash flow and verifying it at the end of the day.3. Performed daily inventory review to ensure all inventory was accounted for and to keep store organized.This job enabled me to learn new product knowledge, ensuring the healthcare product is suitable for customers to consume and systemize the operation flow of the retail outlet. Show less

Seremban

Duties and responsibilities:1. Assisted customers daily by taking, placing, delivering orders. Responsible for preparing dining rooms before opening and cleaning up at the end of the day.2. Acquired experience in problem-solving while working in high stress situations.3. Developed interpersonal skills such as working as a team with very diverse co-workers.4. Handled cash drawer and operated the POS system to process transactions.This job had bring valuable… Show more Duties and responsibilities:1. Assisted customers daily by taking, placing, delivering orders. Responsible for preparing dining rooms before opening and cleaning up at the end of the day.2. Acquired experience in problem-solving while working in high stress situations.3. Developed interpersonal skills such as working as a team with very diverse co-workers.4. Handled cash drawer and operated the POS system to process transactions.This job had bring valuable experiences to me whereby it enhanced my communication skills and meeting needs of the customers by providing excellent services to them. Show less

Bachelor Of Science (Hons) Business Studies, Business, Management, Marketing, And Related Support Services, 3.89 Cgpa

Activities and Societies: -Career Peer Advisor of Sunway University -Active member of Sunway Student Volunteer -Active LEAP Member.

Foundation In Arts, Business, Management, Marketing, And Related Support Services, 81.35%