Cargill Chan Email & Phone Number

Richmond, BC, CA

Canada

Remote and onsite support to clients:- Information gathering and documentation of new clients for onboarding.- Responding to tickets and calls and support during business hours.- On call first response to urgent issues. Evaluation, response, troubleshooting and resolving within service timeframe. - Troubleshooting, deployment and maintenance of clients IT.

The Bahamas

-Managing and coordinating with a team of 8 members to ensure fulfillment of contracts by tracking status of goods in real-time.-Planning and monitoring inbound and outgoing deliveries. -Supervising logistics, warehouse, transportation, and customer services. -Working with other departments to incorporate logistics with company procedures and operations..

The Bahamas

• Install and configure computer hardware operating systems and applications and support the roll-out of new applications.
• Test and evaluate new technology. Conduct testing and debugging of programs
• Monitor and maintain computer systems and networks as it relates to clients’ store locations.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Maintain an updated database for all product-related records and keep records of… Show more
• Maintain an updated database for all product-related records and keep records of customer interactions

Nassau, Bahamas

-Handling support tickets with software and hardware vendors, evaluating, determining root cause, collaborating with internal and external technical support to ensure problem resolution and customer satisfaction. -Organizing, reporting and updating technical documentation and service data whenappropriate. -Maintaining effective communication with custodian.