Cari Turner Email & Phone Number

Glendale, Arizona, United States

Phoenix, Arizona Area

Provided inbound and outbound customer service to clients. Processed clients payments through billing payment system, Submitted account system tickets to address clients issues. Assisted clients with their online accounts. Provided assistance to resolve client's concerns. Updated clients account with interactions.

Phoenix, Arizona Area

Transitioned in order to seek new career opportunities and to be closer to family.

Omaha, Ne

Ordered MACD submissions, provided customer service and project managed MACD orders for contract clients within the long distance telecom system for High Speed Service Delivery (HSSD) data services. Work with clients and track clients T45, OCx and Ethernet requests. Provide status and updates of clients request within the long distance telecom systems. Support and assist fellow colleagues with their data circuit order requests. Subject Matter Expert (SME) for ordering process to contract clients, Sales/Account teams, and fellow colleagues.

Omaha, Ne

Order submission and project manager for contract clients within at&t long distance High Speed Service Delivery (HSSD) for data services. Work with clients and track clients T45, OCx and Ethernet requests. Provide status and updates of clients request within the at&t systems. Support and assist fellow colleagues with their data circuit order requests.

Greater Omaha Area

Account and project manager for contract clients and government accounts within at&t long distance voice services. Provided order support and project management to dedicated clients through the at&t ordering systems - ordering circuits, toll free numbers to client site locations, resolved unbilled messages (UMIU) within the at&t billing system. Distribute customer order requests. Provide customer service and Subject Matter Expert (SME) for at&t ordering system to dedicated clients and fellow colleagues.

Mesa, Arizona

Provide guidance, support and care of family member.

Greater Omaha Area

Provide sales consultation of new and pre-owned vehicles to purchasing customer(s). Resolve customer issues. Develop and maintain customer relationship. Prospect new sales.

Greater Omaha Area

Account and project manager for contract clients, such as IBM, US Cellular, ACT Teleconference and government accounts, within at&t long distance voice services. Provided order support and project management to dedicated clients through the at&t ordering systems - ordering circuits, toll free numbers to client site locations, resolved unbilled messages (UMIU) within the at&t billing system. Provided customer service and Subject Matter Expert (SME) for at&t ordering system to dedicated clients and fellow colleagues. Managed approximately 15 accounts.

Greater Omaha Area

Managed retail stores within local area. Managed and reviewed P&L at the store level. Provided sales of eyewear to purchasing customer(s), customer service and resolution to purchasing and non-purchasing customers. Created goals for staff development to employees. Provided on-going training to staff. Achieved store and personal customer satisfaction score above the 90 percentile level.

Greater Omaha Area

Provided training conferences to Substance Abuse and Mental Health Counselors within Nebraska for the prevention of HIV/AIDS. Developed the training materials, prepared conference logistics and provided Continuing Education Units (CEU) for Substance Abuse and Mental Health professionals. Created budget reports. Provided HIV/AIDS information, education and support for hotline callers. Assisted in the annual fundraiser.

Greater Omaha Area

Assisted Prevention Coordinator with prevention grants and programs for the surrounding 5 county area (Cass, Dodge, Douglas, Sarpy and Washington). Provided assistance to Youth Prevention programs to non-profit agencies. Participated on community prevention committees, public campaigns and conferences.

Masters, Physical Education

Thesis: Students' perception of teacher expectation in a co-educational physical activity classes.

Bachelors, Physical Education