With over twelve years of experience in the pump industry, I am a passionate and driven sales professional who specializes in the biopharmaceutical sector. I have a strong background in industrial chemistry, which enables me to understand the needs and challenges of my customers and provide them with tailored solutions. I am committed to delivering excellence, innovation, and value to the biopharm market, and to contributing to the growth and success of Watson-Marlow Fluid Technology Solutions, a global leader in peristaltic pumps and fluid path technologies.As the Biopharm Sector Sales Manager, I am responsible for developing new customer accounts, promoting new products, and growing existing customer accounts in Singapore. I handle pre-sales, application, technical, post-sales, and customer complaints, and provide on-site service and support. I also compose thoughtful, actionable, and effective strategy frameworks for the biopharm go-to-market country strategy annually, and work closely with colleagues in all regions for project-based enquiries and solving customer issues. I leverage my skills in direct sales and sales management to achieve and exceed sales targets, and to build strong and lasting relationships with key decision makers and users within the biopharm industry.