Became a SalesForce Certified Administrator in April 2022

Appointed to support audits in reviewing identified weaknesses in the governance and control frameworks. Budgetary responsibility ~£20m, managing a team of 24 project managers and analysts. Successfully identified and remediated areas of significant information risk allowing Shell to continue trading without the threat of enormous fines and sanctions.

Appointed to remotely manage a large-scale change project to support implementing a robust information security framework within the Chinese arm of the company.Took the information sharing risk framework that had proven successful in western markets and worked closely with the Chinese stakeholders to tailor the cultural aspects of the programme through to success.

Appointed to support the divisional leadership with technology-based communications activities to enable cohesive working structures through a globally dispersed team.Created processes and sourced the technology to allow a global function to behave as efficiently as if it was all based in one office.

Appointed to support the newly outsourced telecommunications provider (AT&T), responsibility for communication of implementation requirements and internal stakeholder engagements.Translated Shell’s operating culture and acted as a key intermediary through all communications between AT&T and Shell.

Appointed to manage the change programme resulting from a takeover of an affiliate group. Obtained operational buy-in from a disillusioned team, taking them from local operations to part of the global strategy.

Requested to transition from a prior position in Sweden to support the development and deployment of a new market-based management information system for the global lubricants business. • Gathered best practise from lubricants marketing units globally to form the bases for the requirements for the new system. As a result of this, delivered the business requirement study which formed the basis for the development of the new management information system. • Collaborated with the system development team to define the project scope and rollout capabilities. Ensured that the commercial aspects of these changes were easily communicated to all involved stakeholders. • Managed the deployment of new information warehouse programme across 46 countries in Africa and Latin America, obtaining operational buy-in from existing regional management teams, ensuring all aspects of the programme were executed in line with the defined global strategy. Legacy: Successfully developed and deployed a management information solution to support the business to further refine marketing and sales to improve profitability.