Customer Service Assistant for the Spanish Market - Tissue.Handling clients orders, inserting in the system (ERP), taking care of all the expedition and logistics necessary requirements, including export letters, contact with transporters and following the delivery of the goods to the customers.Assure internal processes are completed before placing the orders, making sure everything is according to the client's expectations, as well as guarantee deadlines are accomplished with a high rate of client satisfaction. Communication with the client, solving problems and minor issues that may take place during the expedition/transportation of the goods.Assure permanent support between the company and the client.

Recepcionist at Meliá Ria Hotel - Aveiro.Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately, answering and forwarding incoming phone calls and emails, ensure reception area is tidy and presentable and perform other administrative tasks such as billing and reporting.

Sales Assistant at Forum Aveiro Sport Zone store.Welcome and greet customers to the store, maintain outstanding store condition, ascertain customers’ needs and wants, by recommending and displaying items that match the customer's expectations, accurately describe product features and benefits to the customer, active involvement in the receiving of new shipments.

Part time as Assistant professor at two schools (from 7th to 10th grade) in Ciudad Rodrigo.Improving student’s capacity in oral and written fluency (Portuguese), teaching Portuguese cultural aspects, such as the anthem, history, and other curiosities about the Portuguese people.Developing other classroom activities with the students.