Cyber Security Operations Director
Current- Responsible for ensuring smooth operations of cyber security penetration testing, regulatory compliance consulting and social engineering training.
- Project management: Design and implement tools/systems to ensure that complex projects with distributed teams stay on track. Oversee several dozen concurrent projects.
- Customer success management: Build relationships, pro-actively address issues, and mobilize company resources to meet client needs. Responsible for several hundred clients.
- Resource management: Continuously balance staff workloads to match individual talents and development goals, recruit contractors to fill gaps, and juggle projects to adapt to changing client schedules. Strive to.