Managed a hotel complex inventory of six hotels (total of 1000 rooms), development and forecast analysis, yield management and strategic planning.Managed the market mix between operators, agencies, groups, events, individual clients and vacation ownership club, always looking for synergy and the best way to optimize the business.

Planed and ongoing optimization of digital media campaigns using sponsored links, SEO, price comparison sites and social media marketing; traffic management for ROI and customized goal measurement; administration of online sales logistics, including customer support, payment control, handling and freight.

Ministered Revenue Management Extensive Courses (45 hours each)

Development and forecasting analysis, yield management, strategic planning and international market.Extensive knowledge and application of Radisson and Carlson standards and tools, including trainings. And also, Hotelligence and Star Report analysis.

Individual bookings, groups and international market (Radisson/Carlson), as well as planning, development and forecasting analysis, yield management, and results analysis.

Individual, groups and events bookings(National and International).

I began working as trainee in housekeeping and reservations department, being hired for the front desk.

Trainee in housekeeping and front desk department.