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C-suite executive and Board Member with over 25 years experience turning around telecommunications and technology services companies and driving growth in challenging environments. Dramatically improved company valuations by focusing on leadership and culture, customer experience, driving profitable growth and operational excellence. Recent successes include the turnaround of Telecon, an industry leading telecon network design, infrastructure and connectivity services provider and SAC Wireless, a provider of design, permits, construction and integration of wireless networks. Deep board acumen, most recently as a member of Telecon’s Board of Directors and the operating company board of Nokia. Influenced and informed by over fourteen years of international work and living experience in Europe and Asia.Business Transformation - Proven ability to increase profitability while focusing on customer deliverables and satisfaction. Expertise in achieving significant operational improvements and results through digital transformation including focus on data, automation including AI, standardization, processes, tools and platforms, skills and leadership development, offshore and outsourcing, quality and safety.Growth Strategy Architect - Develop and execute business and go-to-market plans for aggressive profitable revenue growth based on current, adjacent and future markets, customer base and capabilities. Skilled at articulating a vision and defining steps, metrics, and communications to affect successful change.M&A and Partnership Specialist – Negotiated and closed numerous acquisitions, partnerships, and outsourcing and offshoring deals to drive and expand geographic and market expansion through disciplined analytics, process, and business integration. Completed numerous significant integrations ranging in size from 80 to 2,500 employees.Leadership and Culture - High-performance team builder bringing special expertise in identifying talent and recruiting and restructuring C-level and functional management teams to deliver growth, productivity, and results. Proven ability fostering diverse and inclusive environments through an engaging employee experience that creates a culture to support speed of execution and desired outcomes.
North Star Management Group
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Business ConsultantNorth Star Management Group Jan 2024 - Present
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President And Ceo Of Telecon CanadaTelecon Apr 2022 - Feb 2024Anjou, Quebec, CaResponsible for all aspects of the company’s P&L, corporate strategy and vision, policies, communications, objectives, and initiatives. -
President And Chief Executive OfficerSac Wireless Mar 2018 - Jun 2021Elgin, Il, Us -
Chief Operating OfficerSac Wireless Jul 2017 - Mar 2018Elgin, Il, Us -
Executive Managing PartnerNorthstar Management Group Jan 2016 - 2018North Star Management Group (NSMG) specializes in leadership development, change management, operational effectiveness and enhancing the customer experience.Extensive executive experience as a consultant providing expertise in a number of areas including, executive coaching, managing the challenges and opportunities of global organizations, organizational design and transformation, mitigating the challenges of change management, operational and quality improvements and how to enhance the customer experience. Extensive experience offshoring, onshoring, outsourcing and 3rd party vendor management.
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Chief Operating OfficerGoodman Networks Mar 2013 - Dec 2015Frisco, Tx, UsResponsible for the company P&L including Infrastructure Services, Field Services, Professional Services and Project Management. 5,000 employees and operational budget > $800M -
President Network Services & TechnologyGoodman Networks May 2010 - Feb 2013Frisco, Tx, UsManaged all financial, operational and delivery aspects of the Professional Services business including the delivery of outsourced services for Alcatel-Lucent. Expanded the professional services business to new customers with new service offerings while exceeding customer SLAs. Operational budget > $300M -
Senior Vice President Services Business Group, Central & South East EuropeAlcatel-Lucent Apr 2009 - May 2010Espoo, Southern Finland, FiResponsible for the P&L of Alcatel-Lucent Services for Central and South Eastern Europe. • Designed and implemented a Services growth strategy utilizing a sales and business development support structure that leveraged the knowledge and success from existing and new markets. Increased Services’ revenue by >20% in less than a year.• Setup a Managed Services business support and delivery team to meet financial and operational targets for numerous Managed Services contracts within the region and support business development on new Managed Service opportunities.• Implemented a regional structure focused on leveraging engineering skills and cost structures reducing delivery costs and ensuring the region had the right skills at the right time and cost. Also support and lead the EMEA & Global transformation efforts. Operational budget > $700M. -
Vice President North America Network Solutions & Support ServicesAlcatel-Lucent Jul 2008 - Apr 2009Espoo, Southern Finland, Fi• Manage the North America service delivery teams (> 2000 people) including maintenance, engineering & integration teams. • Continue leadership on North America service delivery optimization including outsourcing, off-shoring, leverage of global centers, tool & process improvements, best in class identification and adoption. Support business development and deal constructs. Operational budget > $300M. -
Vice President, North American Maintenance & Support ServicesAlcatel-Lucent Jan 2007 - Jun 2008Espoo, Southern Finland, Fi• Served concurrently as NAR service support executive while implementing global support structure.• Completed joint company integrated customer support organizations to include integration of 950 additional personnel within six months. -
Vice President - Onetss (Technical Support & Services Global Leader) At Lucent TechologiesAlcatel-Lucent Jan 2006 - Jan 2007Espoo, Southern Finland, FiDesigned and implemented a global technical support organization with a clear vision and mission leveraging global resources, cost structures, best practices, skills and management. Despite internal politics and regional challenges, the model was implemented and every financial and operational metric was exceeded while achieving best in class customer satisfaction targets. • Achieved $35 million cost savings through implementation of a global support model increasing utilization of all engineers globally, consolidation and movement of work to low cost regions, standardizing processes and tools, increased adoption and usage of knowledge management, CAPEX management. -
Senior Director - Maintenance & Deployment Line Of Business Leader Apac – Singapore At Lucent TechnoAlcatel-Lucent Jan 2004 - Dec 2005Espoo, Southern Finland, FiResponsible for the Asia Pacific & China (APAC) mainteance services P&L. This included implementing a regional support model where cost and efficiencies were achieved through the leverage of resources, standardization of methods and procedures, reduction of cross funding and support from outside of the region to providing back office and centralized support globally from APAC. -
Senior Director - Delivery And Support Services Leader Europe - Nürnberg, Germany At Lucent TechnoloAlcatel-Lucent Jan 2002 - Dec 2004Espoo, Southern Finland, FiResponsible for the leadership of Lucent’s European technical services including engineering, installation, integration, optimization and support for all wireline/wireless products. Ownership of the International Customer Management Center and Global Business Partners program. Managed a large customer delivery organization of over 900 engineers. -
Rf Design & Optimization Manager - MalaysiaLucent Technologies Mar 1996 - Dec 2000Espoo, Southern Finland, FiResponsible for the Asia Pacific & China RF engineering teams. This included slection & standardization of RF tools, RF designs for new bid responses, competitive benchmarking, troubleshooting & optimization existing networks. -
Manager, O&M Bts & Msc - Seoul, South KoreaAirtouch Jun 1995 - Mar 1996UsResponsible for the transfer of both engineering and operational knowledge to managers and employees of Shinsegi Telecom Inc -
Engineer - Rf Design & System PerformanceRogers Communications 1990 - 1995Toronto, Ontario, CaResponsible for the operations, design and continuous improvement of Roger’s cellular network in Western Canada.
Cari Trevor Shyiak Skills
Cari Trevor Shyiak Education Details
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Mit Sloan School Of ManagementArtificial Intelligence -
ImdEmba -
ImdProfessional Executive Development
Frequently Asked Questions about Cari Trevor Shyiak
What company does Cari Trevor Shyiak work for?
Cari Trevor Shyiak works for North Star Management Group
What is Cari Trevor Shyiak's role at the current company?
Cari Trevor Shyiak's current role is CEO | Board Member | Growth and Turnaround Leader | M&A | International Experience | Telecommunications.
What is Cari Trevor Shyiak's email address?
Cari Trevor Shyiak's email address is cs****@****rks.com
What is Cari Trevor Shyiak's direct phone number?
Cari Trevor Shyiak's direct phone number is (972) 406*****
What schools did Cari Trevor Shyiak attend?
Cari Trevor Shyiak attended Mit Sloan School Of Management, Imd, Imd.
What skills is Cari Trevor Shyiak known for?
Cari Trevor Shyiak has skills like Program Management, Telecommunications, Integration, Service Delivery, Management, Managed Services, Strategy, Wireless, Operations Management, Project Planning, Professional Services, Outsourcing.
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