EvergreenHealth in Kirkland, WA, is one of America's 100 Best Hospitals, providing primary, emergency, and specialty care northeast of Seattle.High-impact Administrative Assistant for three divisions within the hospital system: Primary Care | 2018 - ongoing Home Health and Hospice | 2016 - 2018 Geriatric Care | 2013 - 2016 C-SUITE: Anticipate the needs of C-Suite leadership before and during each workday, including meetings, communications, and projects- SCHEDULING: Extensive scheduling, monitoring, and prioritizing of the day-to-day communications and requests for time- EVENTS: Creation and implementation of internal and external events, including strategy development, budgeting, venue selection, marketing, catering, entertainment, transportation, security, etc.- LOGISTICS: Coordination of internal and external meetings, logistics, and agendas- PRESENTATIONS: Development of meeting agendas, and PowerPoint presentations- TRAVEL: Orchestration of travel arrangements, including flights, hotels, ground transportation, passport renewals, and travel documents- BUDGETING: Development department budgets and expense management- WORKFLOW: Establishment and implementation of workflow improvements simplifying logistics while improving accuracy and communication- ONBOARDING: Onboarding of new team members regarding documentation workflow and IT systems- SERVICE: Delivery of professionalism, efficiency, and accountability, ensuring the quality of the customer experience and the organization's mission

Overlake Medical Center is a 349-bed non-profit community hospital located in Bellevue, Washington. - LIAISON: Primary liaison across all levels of staff and faculty in and out of the Oncology department, demonstrating elevated and timely communication- REQUESTS: Triaged patient calls, assessing the clinical urgency of every patient, and determining the appropriate action while communicating all changes to necessary clinical staff and faculty- SCHEDULING: Continuously maintained treatment schedules, managing financial authorizations organizing the next day’s schedule- PATIENT SERVICE: Served as a focal point for handling patient questions, answering and routing incoming phone- SUPPORT: Provided support for departmental activities, including monitoring inventory, ordering supplies, and managing and stocking forms- BILLING: Coordinated daily efforts to edit and correct registration and billing errors identifying ways to reduce follow-up, repetitive or corrective work- TECHNOLOGY: Utilized scheduling software programs to facilitate workflow and manage patient tracking system- TRAINING: Provided training to department staff regarding onboarding and orientation, patient registration processes, and customer service