Wizardry performed within the office of Whipped Bakeshop. Includes social media monitoring, email follow ups, CRM management, researching new systems, organizing workspaces, customer service, and entry of important information.

As the Production Manager I manage daily prep operations of both the department that produces bases for ice cream and toppings for the shop, and the ice cream kitchen. I keep inventory of both ice cream inclusions and ingredients, dry goods, local produce and nuts, ice cream toppings both house made and purchased, and things sold in the shop as finished product. I also update, review and keep track of purchasing costs, product costing, and weekly department scheduling. In addition to this, I am… Show more As the Production Manager I manage daily prep operations of both the department that produces bases for ice cream and toppings for the shop, and the ice cream kitchen. I keep inventory of both ice cream inclusions and ingredients, dry goods, local produce and nuts, ice cream toppings both house made and purchased, and things sold in the shop as finished product. I also update, review and keep track of purchasing costs, product costing, and weekly department scheduling. In addition to this, I am apart of new flavor decisions and new product development. Show less

As the Senior Shift Leader, I was the "leader of the leaders". In addition to working regular shifts on the floor, and being in charge of that staff, I attended to office work given to me by managers, assisted in events, and oversaw operations while management was offsite. I also worked on special projects that came up when events were being prepped for, and often times was apart of events. These included Old City Fest, Night Market, a handful of private events and our own Founder's Day 10th… Show more As the Senior Shift Leader, I was the "leader of the leaders". In addition to working regular shifts on the floor, and being in charge of that staff, I attended to office work given to me by managers, assisted in events, and oversaw operations while management was offsite. I also worked on special projects that came up when events were being prepped for, and often times was apart of events. These included Old City Fest, Night Market, a handful of private events and our own Founder's Day 10th Anniversary Block Party. Show less

Shift Leaders lead the team on the floor of a vintage soda fountain which specializes in ice cream novelties, house made sodas, and milkshakes. I would be in charge of the floor staff at The Franklin Fountain during any given shift. Determining breaks, directing delegation, and making sure customers were taken care of, all while preparing ice cream novelties.

Plated desserts, prepped garnishes and sauces, and helped with salad/hot kitchen prep as needed.