Carissa Heglund Email and Phone Number

-Provide administrative support to recruiting-Monitor the job pipeline and assign to appropriate recruiting pods-Assist manager with reporting and project tracking-Support remote-based recruiters in candidate due diligence and coordinate new hire account set up with IT -Maintain applicant/employee confidentiality-Enter open requisitions and candidate information accurately and timely into the database-Supports the Onboarding Team, including new hires’ degree verification and pay rate management for contract employees in a high-volume environment

-Worked with the HR Manager and Resource recruitment department-Posted jobs on LinkedIn and contacted candidates who met qualifications -Conducting preliminary screening interviews with candidates over zoom -Scheduled interviews with candidates over different time zones-Tracked records of candidates through the recruitment process

• Assist hiring managers and executive team with scheduling and coordination of candidate interviews • Validate employee new hire paperwork and create onboarding binders• Reconcile eight daily cash drawers for small retail business, resolve discrepancies efficiently and effectively, and generate balanced drawers before the business opens• Provide accurate bookkeeping services for the business, including maintaining cost of goods sold and daily income records• Organize and track all bills and expenses and create and maintain a filing system to manage • Create, maintain, and distribute a daily profit report to the executive team• Plan, schedule and coordinate multiple bowling leagues, managing prize funds up to $50,000 each • Track income and identify and resolve discrepancies to ensure funds are awarded correctly• Created training manuals for bookkeeping and front desk operations

• Effectively communicate with all levels of employees from the front-line staff to the business owners• Successfully conduct meetings and other forms of communication with the business executives to keep them informed • Escalate issues as needed with recommended courses of action and implemented solutions as requested• Work directly with customers to research and resolve claims and generate refunds when appropriate