An Information Technology Professional, offering over 30 years of experience. Extensive knowledge of Data Center infrastructure technologies, as well as my strong customer interface skills, process development strengths and sales support experienceAssist organizations in the Information Technology Professional Services industry to meet or exceed their goals and achieve business objectives. A dedicated and creative individual with strong oral and written communication skills, possessing a vast array of management and technical skills including:Managed Services – Data Center Services• Integration of 24 X 7 Service Operation Center (SOC)• Delivered storage, backup, application and server environments support• Documented Process/Procedures and Operations/Run Books• Preformed to Service Level Agreements (SLA)• Managed Incidents, Problem and Change Request systems• Integration of Monitoring and Reporting toolso Monitoring: Nimsoft, Reporting: AptareManaged Services Sales Support• Statements of Work & Level of Effort & Proposals• Pre-Sale SupportInformation Technology Project Management• Assessment, Design, Planning, Implementation, and Change ManagementTechnical Skills• Operating Systemso Windows NT/200Xo UNIX - IBM AIX 4.3, 5.X, Solaris 2.X, 10, Red Hat/CentOS Linux• Storage Technologieso Fibre-Channel and iSCSI SANs. Replication, multi-pathing, zoning, snapshots• Storage Solutionso EMC - VNX, CLARiiON CX, Symmetrix DMX/VMAX, Centera, Cellerao NetApp FAS Filers 3020, 3040, 3050, 3070, 3071oo Compaq Storage EVA, Compaq Storage, StorageWorks• SAN Switcheso Brocade and McData• Backup Technologieso Symantec NetBackup 3,4,5,6, Backup Execo IBM Tivoli Storage Manager 2,3,4,5,6o EMC Legato 5,6