Responsibilities• Management of 23 Café’s with Tesco Family Dining with an annual turnover of approximately £8.5m.• Financial reporting for 23 In-store café's, ensuring sales growth and consistent delivery of target KPI’s & brand standards• Consistently one of the top performers with the TFDL estate for EBITDA (bottom line profit), and achieving the highest food safety & health & safety audit scores in the business

Responsibilities• Managed ten customer facing café's along with a staff café with a turnover in the region of £2.5 million per annum.• Operational standard compliance and implementation• Project management to include mobilisations, new initiatives, menu launches• Succession planning & team development• Full financial accountability• Brand standards of Starbucks, Costa & Papa Johns

Responsibilities• Managed seven units and audit and support activities for a further nine catering and management facilities operations, across a wide range of hospitality outlets; Higher education & further education, Business & Industry, Event hospitality & Judicial - Prisons & Courts• Operational reviews - implementation of performance improvement programmes to assist business operational efficiency, meeting revenue targets, financial planning• Project management of key business strategies & business & client events• Audit performance – completion of financial, food safety & health & safety audit controls2006 -2009 Group Manager Responsibilities• Management of a multi-site operation of a large College consisting of four campus’s all of which have refectories, shops, vending and hospitality requirements. As the Group Manager I had direct management of four Catering Managers• Strategy - managed fixed term strategy for the units including vision, strategic direction, key headlines, financials, structure, how to get there.• Management team appraisal & succession planning• Risk assessment - implementation of risk assessments, safe systems of work and all legislative health and safety policy and procedures2001 – 2006 General Manager Responsibilities• Management of a multi-site operation, a large business services site, consisting of two fully operational restaurants, retail outlet, hospitality, conference facilities, janitorial services and management of a water cooler contract over 9 sites throughout Wales2001 -2007 Corus steel works General Manager