• Administer TSA’s Occupational Safety, Health and Environmental Program at DFW and act as SME for Safety Information System (SIS) database; lead a team of 3 high performers ensuring the comfort and safety of Employees and Customers across 70 operational spaces and 75 program administration components• Team has resolved 100% of unsafe/unhealthy working conditions and reduced gross injuries ~26% during position tenure; enabled DFW to resolve 800+ more reports than any other airport nationwide• Recognized at TSA Honorary Awards for level of effort during COVID-19 Pandemic Response, supporting One Voice iShare Site, leading the smooth rollout of Checkpoint Cleaning Plan workforce protection measure, employee development, and possessing a "tenacity that knows no bounds"• Innovated process improvements that decreased employee injuries almost 50% in recent years• Established relationship with new medical provider to treat On the Job Injuries gaining efficiencies in the both Operation and the Worker's Compensation Program.• Developed leadership strategies & 7 Tactical Response Plans covering numerous high-risk customer situations• Ranked 2nd nationwide for identifying/resolving technical issues of new version of Safety Information System• Perform annual audits and inspections of operations environment with record results • Develop and deliver quality Ramp Safety and Safety Champion training to cross-functional teams• Create and/or improve reporting systems & procedures; developed cleaning procedure with checklist & on-demand reporting function, refined COVID 19 tracking/reporting system, and created report and process to share important safety program data with 100+ Supervisors and Managers• Key contributor in a safety briefing process for Transportation Security Officer's returning from the TSA Academy that has been recognized as a Best Management Practice my TSA HQ.• Developed, implemented, and optimized Skyball Event Security Plan for last 4 years

• Directed performance and processes for an entire terminal and up to 75 employees to ensure seamless operations• Provided onsite senior leadership during emergency events; attended regular meetings and bridge calls ensure timely resolutions to customer escalations • Developed strategic plans for emergency and contingency events, including the Evacuation & Life Safety Plan and the Management Control Objective Plan (MCOP) internal compliance audit • Engaged with airlines, vendors, law enforcement, VIP Escorts including the Secret Service and the public to ensure operational excellence, safety, and a superior customer experience

• Recruited as 1 of the first 4 people in a TSA Uniform at the Dallas Fort Worth International Airport, served as a member of the Mobil Screening Force charged with the initial standup of the TSA• Promoted to a Supervisory Transportation Security Screener position, certified in Passenger & Baggage Screening Operations