Drive new business growth to plan sponsors within the Public Sector segment by delivering custom group post-65 Medicare retiree healthcare solutions that produce significant plan savings, reduce OPEB liabilities, reduce administrative burden, while improving the retiree healthcare experience.

Spearheaded prospecting and development of broker/consultant and direct sales to Government Sector customers, including state and local governments, municipalities, school districts, tribal nations, publicly funded hospitals, and institutes of higher education.• Created a national go-to-market strategy to increase brand awareness, educate prospects on Sharecare’s digital health and wellness solutions, and grow sales through in-person and virtual initiatives.• Analyzed historical data to target qualified leads, refine existing sales strategies, and capitalize on current market presence to expand sales and marketing efforts; identified top prospects within each state or category.• Networked and cultivated trusting relationships with prospective customers as well as key brokers and consultants representing public sector entities.• Updated executive leadership team on strategic plans, sales pipeline, and upcoming request for proposal (RFP) bid opportunities.• Developed compelling presentations to promote the organization’s value proposition and position Sharecare as a provider of choice for Advocacy Support, Clinical Care, Well-Being, Digital Therapeutics, and Digital Benefits Navigation products.• Prepared in-depth RFP responses aligned with specific account requirements and specifications; partnered with finance and underwriting teams to optimize pricing and service offerings to increase win chances.• Maintained detailed notes and records regarding all contacts, communications, and meetings in Salesforce.• Attended national conferences and participated in community-based events to improve outreach, highlight product benefits and advantages, and establish positive rapport with key decision makers.

Drove sales of Medical, Pharmacy, Specialty Benefits, and Retiree Solution Programs to Public Sector entities across the Mid-Atlantic and Northeast Regions. Engaged in high-level communications emphasizing fully insured, self-funded, shared network administration to enhance customer interest and program appeal. • Collaborated with internal teams to gain access to key decision makers and influential figures within targeted accounts, tailor marketing initiatives and messaging, and secure attendance at professional conferences.• Fostered strong industry relationships and enhanced brand awareness through involvement with professional organizations, associations, and local chapters.• Coordinated with Proposal team to create highly customized RFPs aligned with customer goals, requirements, and specifications; leveraged customer knowledge to deliver strong value propositions and pricing.• Managed a Sales Support team to ensure exceptional customer service, quickly identify potential needs or opportunities, coordinate meetings and outreach, and handle day-to-day operations.

Developed and maintained a billion-dollar book of business comprising a $2B State Medicare Advantage (MAPD) client as well as other Public Sector and local government accounts. Leveraged extensive knowledge of CMS rules and regulations to guide customer base and tailor sales strategies. • Received UnitedHealthcare Top Performer Award in 2017 and 2018 and Pinnacle Outstanding Performer Award in 2016 due to outstanding leadership, performance, and results.• Instrumental in membership growth for a State Health Plan from 65K retirees to 172K retirees within four years leading to an increase in revenue from $900M to $1.9B.• Partnered with a State Treasurer and Executive team to build out and implement account plans, negotiate renewals encompassing competitive pricing and terms, and maximize return on investment.• Engaged in educational and brand-building conversations to influence interactions and relationships with customers and brokers/consultants to increase invites to RFP processes and improve win chances.

Built long-term relationships with national accounts within the Public and Private sectors and sold customers on core health benefits products. Developed strategic accounts goals and partnered with customers, brokers/consultants, and internal teams to drive results and grow business opportunities. • Cultivated detailed knowledge of assigned customers to become an extension of their business and deliver value-added support and insight.• Oversaw account management team to ensure strategic plans were implemented, cases were renewed, and any issues were resolved in a timely manner to maintain customer satisfaction.• Maintained 99% - 100% persistency throughout tenure, establishing profitable, long-term relationships with national accounts and retaining business year over year.

Managed a multi-million-dollar book of business focused on ancillary products including dental, vision, and life and disability insurance. Consulted with customers to grow and retain accounts year over year while optimizing product portfolio to deliver high-quality coverage. • Served as a trusted advisor to customers, brokers, and consultants; developed strategic plans and competitive pricing to secure new and repeat business.• Gained customer loyalty as measured by survey results and persistency rates.