Carl J. Casper Email and Phone Number

* In this role, I oversee the Retail Branch Network, Call Center, Marketing Department, Community Development and Consumer Lending and Mortgage functions. * I am currently a Board Member of the Credit Union League of Connecticut. I have served on the Board of the League Services Corporation, and also as the chairman of the League’s Consumer Awareness Committee. * I am a strong advocate for the credit union movement, frequently attending CUNA’s GAC. I have been involved in the League's Legislative Committee, lobbying locally and nationally for Credit Union issues. * I have earned my Credit Union Development Educator (CUDE) designation from the National Credit Union Foundation. * I have leveraged Connex's resources to deliver on our mission through expansion of products, services and the creation of ConnexCares, the charitable giving umbrella which contributes over $30,000 each year to organizations in our community and members through scholarship programs. * Under my leadership, we have greatly expanded our efforts around financial literacy. We have created and hosted a number of programs in our community that are designed to help people improve their understanding of the skills needed to navigate the many financial options and improve their fiscal health. This work has been recognized at the state and national level. We have been awarded 1st Place for the Desjardins Award for Adult Financial Literacy in 2014, 2015, 2016, 2018, 2019 & 2020 and an Honorable Mention at the National level in 2014. In 2020 we were Awarded the 2nd place Desjardins Award for Youth Financial Literacy. In addition, we were awarded 1st Place in the Louise Herring Philosophy in Action Award for 2014, 2015, 2016, 2017, 2018 & 2019 and the Dora Maxwell Award for 2014, 2015, 2016 & 2020 with a 2nd place finish in 2019. While I am proud of the awards, I am more rewarded by the environment we have created and the work we have done to help our members and our community.

Oversee Branch Network / Front Line Operations, Marketing Department, Consumer and Indirect Lending, Compliance, Contact Center and Employee Training & Development

* Senior Product Manager overseeing Consumer and Small Business deposit products; Checking / Savings / Money Market / CD ~ $10 billion deposit portfolio* Maintain competitive spectrum and advise on pricing of portfolio (fees and rates)* Proactively identify trends and spot emerging products with a focus on segmentation* Specialize in complete new product life cycle: strategy, opportunity analysis, design, approval, project management through implementation and post launch follow up* Collaborate with many stakeholders across the enterprise to ensure function is well integrated into the supporting lines of business* Drive incremental household growth and deepen banking relatonships through conducting multi-channel marketing campaigns: mail, radio, newsprint, internet, social media, television, radio, billboards* Keep close alliance with Corporate Compliance to ensure all campaigns and products adhere to regulatory / CFPB requirements

* Area Manager for the Westchester County DeNovo Market, responsible for the opening / oversight of 7 DeNovo Offices – drove deposit growth from $2.5 million to over $205 million.* Coach and counsel Branch Managers and Staff to ensure a high degree of conformance to the banks Sales and Service protocols. * Created a strong culture of leadership and adherence to corporate core values in addition to staffing, budgeting, sales and operational proficiency in this start up territory.* Received several performance awards for attainment of goals, including Top Sales Recognition* Closely involved in all aspects of the DeNovo initiative including site review, office layout, products, pricing marketing and overall bank strategy* Assist in planning, creating and managing to the corporate budget within the market. Regularly review and coach performance to ensure compliance to budget for both revenue and expense items.* Worked to create and implement tactics and strategies to maximize our results and drive efficiencies at all DeNovo Grand Opening events * Identified and developed Centers of Influence to increase the banks visibility and grow market share* Initiate and support product initiatives and campaigns to increase market share and customer “share of wallet”.* Review and make recommendations relative to the banks marketing spend in market media outlets including newsprint, television and radio for both brand and rate advertising.* Innovating and driving sales through the regular use of guerilla tactics to increase market share and bank visibility in the communities we serve.

* Employment was with Hudson United Bank, acquired by TD* Regional Manager for the Northern District covering New Haven, Middlesex and Hartford Counties, oversight of 22 retail bank offices consisting of $775 million in deposits and 121 FTE.* Top producing Area in the company for Investment Product Sales and Revenue for 2001 and 2002. Awarded top performers trip to Napa, California and Las Vegas, Nevada.* For 2002, the Area obtained 165% of the Retail Lending annual goal, 141% of the Investment Revenue annual goal and 101% of our Small Business Lending annual goal.* Assigned project by Corporate Director of Retail to review and make recommendations on the Retail Sales Compensation Package.* Selected for committee to construct a new employee indoctrination and training protocol working with the corporate director of Training and Development* Created and piloted a business development calling strategy which was rolled franchise wide in Spring 2002.

* Vice President / Regional Manager - New London Region* Vice President / Product Manager; Bank at Work, Statewide* Vice President / Hub Manager - Shoreline* Assistant Vice President / Business Banking Officer, Statewide* Assistant Vice President / Branch Manager

* Assistant Cashier / Branch Manager * Assistant Branch Manager* Administrative Assistant* Management Trainee