Delivering IT Governance and Regulatory compliance including the FCA Cyber Resilience Programme (technology resilience already completed).Building a case and delivering the implementation of:1) Cyber Security awareness training (Phishing) software2) a Data Analytics for DSAR platform (plus other strategic initiatives such as RBAC and DLP)3) the chargeback framework for additions to Security Operations CentreManaging Infrastructure Contracts.Compiling Management Information reports for the senior executive committees during each reporting cycle.Accountable for Change Management and delivering a control based governance framework across IT.Managing the Security & Governance budget.Setting and delivering strategic objectives for IT Governance.Responsibility for the external audit process.Managing Group IT strategic risk.

Delivering IT Governance and Regulatory compliance including the FCA Cyber Resilience Programme (technology resilience already completed).Building a case and delivering the implementation of:1) Cyber Security awareness training (Phishing) software2) a Data Analytics for DSAR platform (plus other strategic initiatives such as RBAC and DLP)3) the chargeback framework for additions to Security Operations CentreAdministering Infrastructure Contracts.Compiling Management Information reports for the senior executive committees during each reporting cycle.Managing the Security & Governance budget.Setting and delivering strategic objectives for IT Governance.Responsibility for the external audit process.Managing Group IT strategic risk.

Defining and implementing the IT Governance strategy.Management of the FCA Cyber Resilience Programme.Managing the IT infrastructure requirements for GDPR.

I joined Platts in September 2012 holding various positions since. I became a part of the Platts Application Services team during Q2 of 2014. I currently manage the Global Application Operations group responsible for first and second-line support of all Platts Applications (of which there are over 80). The team operates 24 x 5 with 10 in Chennai, one in Houston, three in New York and another in London.Key Skills:* Leadership and stakeholder management* Crisis; Incident and Problem Management; Request Fulfilment* Critical application monitoring* Application on-boarding* Team leadership * Change Management* Vendor assessment, selection, management and contract management * Operating cost reduction

Reporting to the Vice President of Application Services & QA, fulfilled three roles - Change Manager, Service Delivery Manager & Program Manager.Change management – Established a simple process whereby change requestors knew specifically what was required of them to smoothly pass-through the (change) process and reduce the chance of production incidents. Streamlined the change management process reducing emergency changes by 50%. Ensured there was collaboration between all of the companies involved in each change (which could be up to a maximum of seven).Service Delivery Manager - Responsible for managing the relationship with our infrastructure outsource partner. Working closely with the SDMs from the partner organisation handling all escalations through to resolution. Tracked and managed the escalation issue list. Ensured lessons learned were actioned and implemented.Program management – Oversaw various projects including the technology leadership of acquiring a Power & Gas Analytics company based in London. Moved forty employees, and associated infrastructure, from the City of London across to offices in Canary Wharf. Migrated other offices (Oslo, Stavanger) on to corporate standard equipment. My leadership of the project was described as “outstanding” by the CIO of S&P Global Platts.Key Skills:* Leadership and stakeholder management* Change Management* Vendor management and contract management * Relationship Management (technology group to wider business partners)* Service Delivery Management (interfacing with third party vendors)* Operating cost reduction* M&A Project Management (technology stream of an acquisition)

• Primary responsibilities included alignment of the strategic plan for technology with the commodities and functions allocated. Built business cases and project proposals to support strategic initiatives. • Represented technology as part of the (commodity and functional) leadership teams. Introduced technology, service and process improvements to complement the strategic plans. • Championed projects through relevant approval channels. Problem solving, escalation and arbitration. Team building and networking to enhance collaboration. Key Skills:* Leadership and stakeholder management* Strategy* Product Management (launching a mobile app to the market)* Application on-boarding* Matrix management* Vendor assessment, selection, management and contract management * Operating cost reduction

Managing global projects including:WAN Acceleration. Managed the interaction of over 70 members of Infrastructure & Application Development involved in deploying appliances to 32 global sites in 12 time-zones including four major datacentres. EMEA Centralisation. Presented a business case to the office heads to seek approval including test data confirming the performance and the fiscal plus operational benefits. Managed the move of production file and print data local IT rooms to the datacentre (thereby centralizing the infrastructure/removing the local office footprint). SAN Refresh. Replacing the entire SAN infrastructure in EMEA including two frames in Canary Wharf plus one at the DR site. Refreshing the Fabrics (cutting over from Cisco to Brocade). Implementing a Backup to Disk solution (Data Domain).

Project Management; Network, Storage and Server Engineering;

Network engineer. Project Management including moving the S&P Fund Services Data Centre infrastructure into Canary Wharf. Project budget was $1.65M with a resource requirement of 2000 man hours. The Funds Infrastructure was notoriously complicated and yet was moved into Canary Wharf over a single weekend with no major issues.