Scheduled, coordinated, and managed event level and security level staff at FirstEnergy Stadium.● Trained event level, front line security, and supervisors● Managed hiring sessions, and onboarding paperwork for all new hire employees for the Cleveland BEST Branch● Assisted in scheduling, and managing security level employee for Super Bowl LV Experience Events● Helped hire over 80% of the supervisor level staff for security and front-line level staff at FirstEnergy Stadium.● Staffed and managed events held at Kent State University● Managing hiring sessions and onboarding process for Cleveland employees for the 2021 NFL Draft● 24/7 operations manager for NFL Draft held in Cleveland● Scheduled and created events through ABI

Directed and managed the setup and tear down of portable basketball floor, concerts, conferences, and other events.● Assured facility readiness and assisted the director of operations in establishing and maintaining a working operatingprocedure for all aspects of the building.● Coordinated the operations activities with other building departments and outside contractors to ensure events runsmoothly while set-ups are taking place.● Selected, trained, motivated and evaluated housekeeping and part time staff training.● Completed daily operations actuals for the building’s events.● Ordered housekeeping and operations supplies within budget guidelines.

Managed, and scheduled gameday staff: Ushers, Ticket Takers, Parking attendants, Fun zone attendants, Bat boys, andcleaners● Increased fun zone revenue under my management.● Implemented, and installed new seating throughout ballpark, including the group sales picnic area● Took lead over facility maintenance projects.● Handled operations budget throughout fiscal year.● Ensured the cleanliness of the concourse, bathrooms, and parking lot.● Coordinated parking for gameday, and non-gameday events held at Memorial Stadium● Managed concourse and block party operations during the 2019 All-Star game hosted at Memorial Stadium

Scheduled and coordinated gameday staff 2017 orientation.● Managed kid zone operations during facility and gameday events● Responsible for the daily upkeep of the exterior grounds of the facility including front office, and visiting clubhouse.● Ensure the cleanliness of the concourse, bathrooms, luxury suite level, and hospitality areas.● Assist with pre-season stadium preparation and capital projects of Security Service Field

Managed and scheduled gameday staff employees● Handled all stadium preparations for optimum fan experience.● Coordinated parking duties and created optimum parking for fan experience.● Assisted with budgeting in the operations department