Carl-Philippe Rousse Email & Phone Number

Bali, Indonesia

Maldives

SCUBASPA MALDIVES Leading the way with a unique liveaboard experience. The award-winning Scubaspa fleet has established itself in a class of its own striving to provide a unique and balanced offering of scuba diving and spa experiences across the Maldives.The spacious vessels propose extensive spa amenities, refined service and industry-leading F&B offering making for a truly well-rounded experience complementing the world-class diving.Responsibilities: Multi-dimensional role… Show more SCUBASPA MALDIVES Leading the way with a unique liveaboard experience. The award-winning Scubaspa fleet has established itself in a class of its own striving to provide a unique and balanced offering of scuba diving and spa experiences across the Maldives.The spacious vessels propose extensive spa amenities, refined service and industry-leading F&B offering making for a truly well-rounded experience complementing the world-class diving.Responsibilities: Multi-dimensional role directly responsible for the overall operation: 30 guests, 30 crew members on 50m Yachts (Yin & Yang, 60 crew members total). The vessels continuously run doing back-to-back 7-day dive and spa luxury cruises and charters throughout the Maldives all year round.Apart from simultaneously blending all aspects of onboard management, improving efficiency and increasing profits, the Cruise Director also leads the guest's overall experience maintaining and raising the standards as well as further developing the Scubaspa concept.Achievements: - Fulfilled the purpose of elevating the Scubaspa experience by further developing and curating the finer details of the already strong concept and brand.- Consistently generated positive reviews further establishing and strengthening our online presence increasing booking rates and returning customers in the process. Show less

Spanning 33 destinations in 20 countries, AMAN remains the iconic leader in luxury experiences. AMAN’s flaghip charter vessel, AMANDIRA, is a two-masted sailing ship measuring 52 metres from bow to stern handcrafted using age-old techniques of shipbuilders from the Konjo tribe. A traditional Phinisi vessel which combines the ancient romance of the spice trade with cutting-edge contemporary amenities — sailing throughout of the greatest tropical archipelago in the world, one bespoke… Show more Spanning 33 destinations in 20 countries, AMAN remains the iconic leader in luxury experiences. AMAN’s flaghip charter vessel, AMANDIRA, is a two-masted sailing ship measuring 52 metres from bow to stern handcrafted using age-old techniques of shipbuilders from the Konjo tribe. A traditional Phinisi vessel which combines the ancient romance of the spice trade with cutting-edge contemporary amenities — sailing throughout of the greatest tropical archipelago in the world, one bespoke expedition at a time. Responsibilities:Curating fascinating experiential journeys simultaneously blending all aspects of the onboard management of the vessel as well as liaising with on land departments and guests prior and post charter.Achievements: - Developed both the guests experience and general organisation bringing structure, notably writing the Standard Operational Procedure from scratch along with supporting photo Set-Up manuals- Longest lasting Cruise Director- Researched and composed the 30+ itineraries used for marketing purposes Show less

Maldives

OCEAN GROUP is leading the field of luxury recreation specializing in water related activities in the Maldives and throughout Asia. Through strategic partnerships with luxury resorts, Ocean Group curates once in a lifetime immersive experiences where the ocean is a playground.DUSIT THANI MALDIVES blends graceful Thai hospitality with the unparalleled luxury setting of the Maldives’ first and only UNESCO Biosphere Reserve.From the full range of PADI Diving courses to big game… Show more OCEAN GROUP is leading the field of luxury recreation specializing in water related activities in the Maldives and throughout Asia. Through strategic partnerships with luxury resorts, Ocean Group curates once in a lifetime immersive experiences where the ocean is a playground.DUSIT THANI MALDIVES blends graceful Thai hospitality with the unparalleled luxury setting of the Maldives’ first and only UNESCO Biosphere Reserve.From the full range of PADI Diving courses to big game fishing and dolphin cruises, the Centre also runs several scheduled snorkeling trips as well as countless watersports: parasailing, X-Jet Blade, Sea Bobs, catamaran sailing, windsurf, kitesurf, wakeboard, waterski too name a few.Responsibilities: - Smoothly coordinate the day-to-day operations of this extensive range of activities catered by a 22-staff-member team. I played a significant part in the pre-opening/opening of the operation in June 2017, from recruiting to writing the SOP.- Creative problem-solving and dealing with logistics are important aspects of the position. I was also accountable for handling complaints, managing service recovery as well as all administration and accounting duties: recruitment, attendance, payroll, expenses, monthly revenue, supply, maintenance, etc. Show less

Maldives

OCEAN GROUP is leading the field of luxury recreation specializing in water related activities in the Maldives and throughout Asia. Through strategic partnerships with luxury resorts, Ocean Group curates once in a lifetime immersive experiences where the ocean is a playground.Responsibilities:Assist Manager in all duties: scheduling, admin, revenue. Teach PADI courses and guide divers. In charge of operation when Manager is away. Voluntarily conducted the staff swimming program.

Maldives

Taking part in both Four Seasons Landaa Giraavaru and Kuda Huraa, I participated in a 3 month internship as well as completed my PADI IDC and IE at Four Seasons.Responsibilities:Assist instructors in PADI courses in preparation for PADI IDC and IE. Teach PADI courses and guide divers.

Sri Lanka

Responsibilities:Guide divers and assist instructors in PADI courses. Accountable for creating social media content. Assisting owner in all marketing and design tasks. Designed all dives sites maps from scratch and put together a marine life identification book.

Sydney, Australia

ITSM is a company managing 30+ online casinos through the Casino Rewards loyalty program.Responsibilities: Accountable for selecting the appropriate research methodology and supporting techniques to drive and ensure customer retention, engagement and loyalty. Had to collect and interpret large amounts of data using CRM software to reach out proactively to the most at risk/high potential clients and design personalized bonus incentive schemes to increase profitability of… Show more ITSM is a company managing 30+ online casinos through the Casino Rewards loyalty program.Responsibilities: Accountable for selecting the appropriate research methodology and supporting techniques to drive and ensure customer retention, engagement and loyalty. Had to collect and interpret large amounts of data using CRM software to reach out proactively to the most at risk/high potential clients and design personalized bonus incentive schemes to increase profitability of players. Successes included maintaining a high rate of player reactivation throughout my contract. Show less

Sydney, Australia

18 FOOTER'S CLUB HOUSE is a friendly yet sophisticated bar, restaurant and an outdoor deck which sits on a beautiful waterfront location on Sydney Harbor for the enjoyment of members and their guests.Responsibilities: Provide a welcoming club for members, guests and any visitors by ensuring quality service and exceeding customers expectations.

Quebec, Canada

Responsibilities:- As a Swimming and Water Safety Instructor, I had to conduct effective swimming programs as prescribed by the Canadian Red Cross to people of all ages and levels (including youth with disabilities, adults with water phobia) as well as plan the semester effectively to evaluate students according to standards.- My lifeguard duties entailed guarding various aquatic installations and responding to any level of incident around the entire facility. Enforcing rules… Show more Responsibilities:- As a Swimming and Water Safety Instructor, I had to conduct effective swimming programs as prescribed by the Canadian Red Cross to people of all ages and levels (including youth with disabilities, adults with water phobia) as well as plan the semester effectively to evaluate students according to standards.- My lifeguard duties entailed guarding various aquatic installations and responding to any level of incident around the entire facility. Enforcing rules, checking and maintaining pool chemicals, being responsive to member and guest requests*Position held during during fall and winter semesters of year 2012 - 2014 Show less

Ottawa, Canada Area

Headquartered in the capital city, the Mint designs and manufactures circulation coins and precious metal collectables for Canada as well as countless other nations. Responsibilities: - As a bilingual (French/English) tour guide, I gave interactive tours of the factory where we produce investment coins, collections coins and military/Olympic medals to visitors from across the world. - Greeting, entertaining and guiding the guests around the museum and factory.- Explaining… Show more Headquartered in the capital city, the Mint designs and manufactures circulation coins and precious metal collectables for Canada as well as countless other nations. Responsibilities: - As a bilingual (French/English) tour guide, I gave interactive tours of the factory where we produce investment coins, collections coins and military/Olympic medals to visitors from across the world. - Greeting, entertaining and guiding the guests around the museum and factory.- Explaining technical and historical facts regarding the Royal Canadian Mint.- Promoting and selling gold, platinum, silver and bronze collection coins to tourists and collectors.Position held as a seasonal student job. Show less

Quebec, Canada

Responsibilities:- As a Swimming and Water Safety Instructor, I had to conduct effective swimming programs as prescribed by the Canadian Red Cross to people of all ages and levels (including youth with disabilities, adults with water phobia) as well as plan the semester effectively to evaluate students according to standards.- My lifeguard duties entailed guarding various aquatic installations and responding to any level of incident around the entire facility. Enforcing rules… Show more Responsibilities:- As a Swimming and Water Safety Instructor, I had to conduct effective swimming programs as prescribed by the Canadian Red Cross to people of all ages and levels (including youth with disabilities, adults with water phobia) as well as plan the semester effectively to evaluate students according to standards.- My lifeguard duties entailed guarding various aquatic installations and responding to any level of incident around the entire facility. Enforcing rules, checking and maintaining pool chemicals, being responsive to member and guest requests*Position held during the summer seasons of year 2011 - 2013 Show less

Certificate, Hospitality Management

Courses: Hotel Operations Building Guest Loyalty Hotel Revenue Management Understanding Financial Statements Building High Performing.

College Diploma (Dec), Pure & Applied Sciences

Activities and Societies: Appeared on "Dean's List" every semester and was elected representative of the Science Program for Champlain's.

Insight Meditation

Completed 2 10 day Vipassana retreats. One at the foot fill of Niseko in Hokkaido, Japan in 217. The other in the outskirts of Chiang Mai.

Indonesian Language Course (Bahasa Indonesia): A1, A2