Specializing in luxury hospitality operations, recreations and yacht charter management.A sensible decision maker, attentive and thoughtful leader. I embrace continuous improvement – fine tuning every detail to maximize teamwork, revenue as well as my personal and professional growth.Passionate about crafting bespoke experiential journeys and broadening my horizon in luxury hospitality management. Canadian trilingual: English, French, Indonesian. Well travelled and extensive international experience.Hobbies & Interests: Adventure and culinary driven traveling. Sports & the great outdoors: frontier diving & exploration, trekking expeditions, wilderness camping. Triathlons, open ocean swimming, Yoga.
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Cruise DirectorDunia Baru YachtBali, Indonesia -
Cruise DirectorDunia Baru Yacht Jan 2023 - Present -
Cruise DirectorScubaspa Maldives Oct 2021 - Nov 2022MaldivesSCUBASPA MALDIVES Leading the way with a unique liveaboard experience. The award-winning Scubaspa fleet has established itself in a class of its own striving to provide a unique and balanced offering of scuba diving and spa experiences across the Maldives.The spacious vessels propose extensive spa amenities, refined service and industry-leading F&B offering making for a truly well-rounded experience complementing the world-class diving.Responsibilities: Multi-dimensional role… Show more SCUBASPA MALDIVES Leading the way with a unique liveaboard experience. The award-winning Scubaspa fleet has established itself in a class of its own striving to provide a unique and balanced offering of scuba diving and spa experiences across the Maldives.The spacious vessels propose extensive spa amenities, refined service and industry-leading F&B offering making for a truly well-rounded experience complementing the world-class diving.Responsibilities: Multi-dimensional role directly responsible for the overall operation: 30 guests, 30 crew members on 50m Yachts (Yin & Yang, 60 crew members total). The vessels continuously run doing back-to-back 7-day dive and spa luxury cruises and charters throughout the Maldives all year round.Apart from simultaneously blending all aspects of onboard management, improving efficiency and increasing profits, the Cruise Director also leads the guest's overall experience maintaining and raising the standards as well as further developing the Scubaspa concept.Achievements: - Fulfilled the purpose of elevating the Scubaspa experience by further developing and curating the finer details of the already strong concept and brand.- Consistently generated positive reviews further establishing and strengthening our online presence increasing booking rates and returning customers in the process. Show less -
Cruise DirectorAman Oct 2018 - Jul 2021Spanning 33 destinations in 20 countries, AMAN remains the iconic leader in luxury experiences. AMAN’s flaghip charter vessel, AMANDIRA, is a two-masted sailing ship measuring 52 metres from bow to stern handcrafted using age-old techniques of shipbuilders from the Konjo tribe. A traditional Phinisi vessel which combines the ancient romance of the spice trade with cutting-edge contemporary amenities — sailing throughout of the greatest tropical archipelago in the world, one bespoke… Show more Spanning 33 destinations in 20 countries, AMAN remains the iconic leader in luxury experiences. AMAN’s flaghip charter vessel, AMANDIRA, is a two-masted sailing ship measuring 52 metres from bow to stern handcrafted using age-old techniques of shipbuilders from the Konjo tribe. A traditional Phinisi vessel which combines the ancient romance of the spice trade with cutting-edge contemporary amenities — sailing throughout of the greatest tropical archipelago in the world, one bespoke expedition at a time. Responsibilities:Curating fascinating experiential journeys simultaneously blending all aspects of the onboard management of the vessel as well as liaising with on land departments and guests prior and post charter.Achievements: - Developed both the guests experience and general organisation bringing structure, notably writing the Standard Operational Procedure from scratch along with supporting photo Set-Up manuals- Longest lasting Cruise Director- Researched and composed the 30+ itineraries used for marketing purposes Show less -
Operations Manager With Ocean Dive & Sports At Dusit Thani MaldivesOcean Group Maldives Jun 2017 - Jun 2018MaldivesOCEAN GROUP is leading the field of luxury recreation specializing in water related activities in the Maldives and throughout Asia. Through strategic partnerships with luxury resorts, Ocean Group curates once in a lifetime immersive experiences where the ocean is a playground.DUSIT THANI MALDIVES blends graceful Thai hospitality with the unparalleled luxury setting of the Maldives’ first and only UNESCO Biosphere Reserve.From the full range of PADI Diving courses to big game… Show more OCEAN GROUP is leading the field of luxury recreation specializing in water related activities in the Maldives and throughout Asia. Through strategic partnerships with luxury resorts, Ocean Group curates once in a lifetime immersive experiences where the ocean is a playground.DUSIT THANI MALDIVES blends graceful Thai hospitality with the unparalleled luxury setting of the Maldives’ first and only UNESCO Biosphere Reserve.From the full range of PADI Diving courses to big game fishing and dolphin cruises, the Centre also runs several scheduled snorkeling trips as well as countless watersports: parasailing, X-Jet Blade, Sea Bobs, catamaran sailing, windsurf, kitesurf, wakeboard, waterski too name a few.Responsibilities: - Smoothly coordinate the day-to-day operations of this extensive range of activities catered by a 22-staff-member team. I played a significant part in the pre-opening/opening of the operation in June 2017, from recruiting to writing the SOP.- Creative problem-solving and dealing with logistics are important aspects of the position. I was also accountable for handling complaints, managing service recovery as well as all administration and accounting duties: recruitment, attendance, payroll, expenses, monthly revenue, supply, maintenance, etc. Show less -
Assistant Manager & Dive Instructor With Ocean Dive Centre At Veligandu Island Resort And SpaOcean Group Maldives Jun 2016 - Jun 2017MaldivesOCEAN GROUP is leading the field of luxury recreation specializing in water related activities in the Maldives and throughout Asia. Through strategic partnerships with luxury resorts, Ocean Group curates once in a lifetime immersive experiences where the ocean is a playground.Responsibilities:Assist Manager in all duties: scheduling, admin, revenue. Teach PADI courses and guide divers. In charge of operation when Manager is away. Voluntarily conducted the staff swimming program. -
Dive Intern/Instructor Development ProgramFour Seasons Hotels And Resorts Mar 2016 - Jun 2016MaldivesTaking part in both Four Seasons Landaa Giraavaru and Kuda Huraa, I participated in a 3 month internship as well as completed my PADI IDC and IE at Four Seasons.Responsibilities:Assist instructors in PADI courses in preparation for PADI IDC and IE. Teach PADI courses and guide divers. -
Dive Master & MarketingUnawatuna Diving Centre Oct 2015 - Mar 2016Sri LankaResponsibilities:Guide divers and assist instructors in PADI courses. Accountable for creating social media content. Assisting owner in all marketing and design tasks. Designed all dives sites maps from scratch and put together a marine life identification book. -
Customer Retention & Market Research SpecialistIts Management May 2014 - Oct 2014Sydney, AustraliaITSM is a company managing 30+ online casinos through the Casino Rewards loyalty program.Responsibilities: Accountable for selecting the appropriate research methodology and supporting techniques to drive and ensure customer retention, engagement and loyalty. Had to collect and interpret large amounts of data using CRM software to reach out proactively to the most at risk/high potential clients and design personalized bonus incentive schemes to increase profitability of… Show more ITSM is a company managing 30+ online casinos through the Casino Rewards loyalty program.Responsibilities: Accountable for selecting the appropriate research methodology and supporting techniques to drive and ensure customer retention, engagement and loyalty. Had to collect and interpret large amounts of data using CRM software to reach out proactively to the most at risk/high potential clients and design personalized bonus incentive schemes to increase profitability of players. Successes included maintaining a high rate of player reactivation throughout my contract. Show less
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Bartender & Table ServiceAustralian 18 Footers Club Feb 2014 - Jul 2014Sydney, Australia18 FOOTER'S CLUB HOUSE is a friendly yet sophisticated bar, restaurant and an outdoor deck which sits on a beautiful waterfront location on Sydney Harbor for the enjoyment of members and their guests.Responsibilities: Provide a welcoming club for members, guests and any visitors by ensuring quality service and exceeding customers expectations. -
Swimming Instructor & LifeguardBishop'S University Sep 2012 - May 2014Quebec, CanadaResponsibilities:- As a Swimming and Water Safety Instructor, I had to conduct effective swimming programs as prescribed by the Canadian Red Cross to people of all ages and levels (including youth with disabilities, adults with water phobia) as well as plan the semester effectively to evaluate students according to standards.- My lifeguard duties entailed guarding various aquatic installations and responding to any level of incident around the entire facility. Enforcing rules… Show more Responsibilities:- As a Swimming and Water Safety Instructor, I had to conduct effective swimming programs as prescribed by the Canadian Red Cross to people of all ages and levels (including youth with disabilities, adults with water phobia) as well as plan the semester effectively to evaluate students according to standards.- My lifeguard duties entailed guarding various aquatic installations and responding to any level of incident around the entire facility. Enforcing rules, checking and maintaining pool chemicals, being responsive to member and guest requests*Position held during during fall and winter semesters of year 2012 - 2014 Show less -
Tour Guide & SalespersonRoyal Canadian Mint May 2013 - Sep 2013Ottawa, Canada AreaHeadquartered in the capital city, the Mint designs and manufactures circulation coins and precious metal collectables for Canada as well as countless other nations. Responsibilities: - As a bilingual (French/English) tour guide, I gave interactive tours of the factory where we produce investment coins, collections coins and military/Olympic medals to visitors from across the world. - Greeting, entertaining and guiding the guests around the museum and factory.- Explaining… Show more Headquartered in the capital city, the Mint designs and manufactures circulation coins and precious metal collectables for Canada as well as countless other nations. Responsibilities: - As a bilingual (French/English) tour guide, I gave interactive tours of the factory where we produce investment coins, collections coins and military/Olympic medals to visitors from across the world. - Greeting, entertaining and guiding the guests around the museum and factory.- Explaining technical and historical facts regarding the Royal Canadian Mint.- Promoting and selling gold, platinum, silver and bronze collection coins to tourists and collectors.Position held as a seasonal student job. Show less -
Swimming Instructor & LifeguardVille De Gatineau Oct 2010 - Sep 2012Quebec, CanadaResponsibilities:- As a Swimming and Water Safety Instructor, I had to conduct effective swimming programs as prescribed by the Canadian Red Cross to people of all ages and levels (including youth with disabilities, adults with water phobia) as well as plan the semester effectively to evaluate students according to standards.- My lifeguard duties entailed guarding various aquatic installations and responding to any level of incident around the entire facility. Enforcing rules… Show more Responsibilities:- As a Swimming and Water Safety Instructor, I had to conduct effective swimming programs as prescribed by the Canadian Red Cross to people of all ages and levels (including youth with disabilities, adults with water phobia) as well as plan the semester effectively to evaluate students according to standards.- My lifeguard duties entailed guarding various aquatic installations and responding to any level of incident around the entire facility. Enforcing rules, checking and maintaining pool chemicals, being responsive to member and guest requests*Position held during the summer seasons of year 2011 - 2013 Show less
Carl-Philippe Rousse Education Details
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Hospitality Management -
Pure & Applied Sciences -
Wisma Bahasa - Language SchoolIndonesian Language Course (Bahasa Indonesia): A1, A2
Frequently Asked Questions about Carl-Philippe Rousse
What company does Carl-Philippe Rousse work for?
Carl-Philippe Rousse works for Dunia Baru Yacht
What is Carl-Philippe Rousse's role at the current company?
Carl-Philippe Rousse's current role is Cruise Director.
What schools did Carl-Philippe Rousse attend?
Carl-Philippe Rousse attended Cornell University, Champlain College - Lennoxville, Vipassana, Wisma Bahasa - Language School.
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