• Coordinated the Online Course Development Program with the Interim Associate Director of Academic Technology.• Prepared over 40 faculty to successfully complete campus quality online course review via Quality Matters assessment.• Served on the university Online Course Development Advisory Board to advocate for and help coordinate university-wide teaching initiatives for Quality Matters assured online course development.• Designed a new course accessibility quality assurance process for the Online Course Development Program, in collaboration with the Accessible Technology Initiative Program Manager, Interim Associate Director of Academic Technology, and campus Learning Management System Administrator.• Served as Chair of the Accessible Technology Initiative Instructional Materials Subcommittee to advocate for and help coordinate campus-wide initiatives to support the campus in meeting CSU, state, and federal accessibility regulations.• Collaborated with Instructional Designers to provide faculty with guidance on Quality Matters course alignment standards.

Project Management• Supported the Associate Vice President/Dean of Undergraduate Studies in managing grant supports for six funded projects. • Created and maintained a central Canvas LMS resource course for grant project management and progress tracking.• Managed grant supports through data tracking and organization, onboarding materials and processes, and report logs.• Served as the grant liaison to support and help manage the workflows of seven Faculty Fellows.

Faculty Educational Development and Instructional Design• Designed and facilitated five workshops on teaching and course design taken by over 370 faculty.• Co-facilitated three semesters of the Inclusive Teaching Program for over 70 faculty, providing professional development in culturally relevant, inclusive, and accessible teaching practices with a focus on supporting first-generation students.• Created an asynchronous module on accessibility and UDL for the Inclusive Teaching Program taken by over 130 faculty.• Collaborated with Faculty Fellows and the Center for Effective Teaching and Learning Executive Director to create the new campus-wide Career-Engaged Departments Program taken by 49 faculty in five departments. • Created collateral for nine workshops, including Canvas resource courses, slide decks, handouts, and project documents. Project Management• Created and routed through executive administrators new Canvas-based onboarding courses for incoming faculty, which direct them to hiring processes, student supports, faculty resources, and professional development opportunities.• Collaborated with the Executive Director of CETL, Director of Academic Technology, and Instructional Designers to organize and run two New Faculty Orientations for over 100 incoming faculty.• Collaborated with the Office for Students with Disabilities to assess current University approaches to accessibility and create a new faculty guide for accessing accessible teaching and course design resources.Faculty Support • Assisted faculty through over 750 virtual and in-person consultations between March 2020 and July 2023.• Provided faculty with guidance on teaching topics including culturally relevant and inclusive pedagogy, Universal Design for Learning, the Canvas LMS, Quality Matters online course design standards, educational technology, and AI. • Helped faculty design courses and teaching practices in asynchronous, hybrid, and in-person learning modalities.

Curriculum Facilitation• Co-facilitated two sessions of the Inclusive Teaching workshop series for faculty professional development in diverse, inclusive, and equitable teachingInstructional Design• Designed and developed an online workshop on accessible teaching and course design practices, taken by over 130 faculty• Assessed current University approaches to accessibility and provided guidance on future programming and initiatives• Collaborated with the Lead Instructional Designer to identify, write, and align with course learning objectives Annotations for the teaching practices included in the Inclusive Teaching Practices.Consultation• Provided one-on-one faculty consults on meeting ADA-compliant accessibility standards in course design and pedagogy

Work with the current QM Coordinator to share responsibilities for implementing QM at Cal State LA, oversee the QM process of the Online Course Development Program, and serve as the campus QM expert.

Reviewed 7 online courses according to Quality Matters rubric standards and provided feedback on course development.Served as a Subject Matter Expert on two reviews and an External Reviewer on five reviews.

Instructional Design, Curriculum Development, and Facilitation• Designed, developed, and facilitated fourteen workshops for 40 staff, parents, and teenagers in the Chinese Parents Association for the Disabled• Translated core workshop curriculum to suite the learning needs of bilingual adult learners and teenagers with disabilitiesConsultations• Provided individual and group consultations to the CPAD Executive Team on utilizing technology for project management, corporate organization, and workshop facilitation

Curriculum Development and Facilitation• Designed, developed, and facilitated a graduate-level course on Introduction to Disability Studies and Mad Studies for the Cultural Studies Department

Curriculum Design and Facilitation• Designed seven original courses for the Disability Studies Program aligned to program student learning outcomes.• Designed, developed, and facilitated 19 classes for over 700 students in both online and in-person learning modalities.• Collaborated with the Center for Community Learning to redesign Disability Studies Internship Civic Engagement curriculum• Collaborated with colleagues to redesign the Disability Studies 101 curriculum to align with University Writing-II academic standards• Collaborated with campus mental wellness programs and organizations to create a course on College Student Mental Wellness• Collaborated with faculty and staff to design and facilitate a training workshop for a Disability Studies international conference • Completed the Resilience in Your Student Experience workshop series on supporting student mental wellness, with focus in the areas of Fostering Inclusion and Cultural Sensitivity, Compassionate Self-Care, and Integrating a Trauma-Informed Lens• Completed student advocacy training in the areas of LGBTQ Allyship and Supporting Transgender Students in the Classroom

• Designed and executed qualitative and quantitative research methods for dissertation research, including over 100 interviews with stakeholders• Analyzed data and translated results into a 300-page dissertation, 2 published peer-reviewed articles, and 10 conference presentations • Successfully wrote, copyedited, and published academic research in two peer-reviewed anthologies • Provided editorial feedback on dissertation writing for ten graduate students• Copyedited and peer reviewed two articles for publication in academic journals• Communicated scholarly research through 10 academic conference presentations

Instructional Design, Curriculum Development, and Facilitation• Designed, developed, and facilitated 24 classes for over 640 students in online and in-person learning modalities.• Designed an original online version of the Disability Studies core course aligned to department and Carnegie Foundation for Community Engagement Classification standards for student learning outcomes.• Designed an original online version of the Multicultural Arts in Los Angeles core course aligned to department and California Subject Examinations for Teachers (CSET) and Elementary Subject Matter (ESM) standards for student learning outcomes.Faculty Support • Provided faculty with course content quality and accessibility guidance for new Liberal Studies online programming.

• Devised and implemented business strategies that yielded the highest monthly targets of all San Francisco locations • Planned, supervised, and coordinated daily activities for a team of 40 partners• Helped to supervise and coach a team of 40 partners in providing exceptional customer service experiences at San Francisco’s highest-grossing location• Maintained daily business operations, including cash handling transactions, creating staff work schedules, reviewing and ordering store inventory, preparing and depositing monetary bank transactions, and assessing and managing the store budget• Assessed partner performance through individual and group review, coaching and mentorship, and communicating with store manager to recommend employment decisions• Analyzed quantitative data sets on store inventory, business transactions, and partner labor statistics in order to maximize profit and business effectiveness, while also providing exceptional customer service and creating a positive work environment for partners

• Effectively prepared and edited a 130-page academic Thesis• Successfully wrote, edited, and published a peer-reviewed article for an academic journal• Edited and assessed over 200 undergraduate research papers • Facilitated two courses in LGBT Studies• Advised and mentored over 200 undergraduate students• . Published a thesis and peer-reviewed article in the fields of LGBT and Gender Studies

• Collaborated with and led a team of 16 resident assistants to design and implement inclusive programming for over 500 undergraduate residents• Managed the daily operations for a building of 500 residents• Collaborated with organizations across campus, including Ohio University’s Housing Department and senior Residence Life staff• Created nationally award-winning diversity programming

• Successfully managed the daily operations for 35 residents and provided exceptional customer service• Effectively maintained business records, including processing and distributing University paperwork, and enforcing University procedures and policies• Planned and implemented award-winning programming• Collaborated with a team of 10 Resident Assistants to achieve staff and departmental goals.