Carl Stephens Email & Phone Number

Accomplished, reliable and highly skilled management professional leveraging exceptional record of success in overseeing critical operations. Model self-motivation and work ethic to deliver outstanding results. Readily identify areas for improvement and implement effective solutions; mediate among diverse groups to achieve consensus. Excellent communicator, employing perspective and empathy to ensure optimal goal achievement. Experienced in managing $6M budget and guiding public safety organization through dynamic financial circumstances. Champion inter-agency collaboration to provide key support and enhance operations. Draw from extensive project management background across county-wide dispatch, law enforcement and fire/emergency management records systems to consistently further standards of excellence.

Listed skills include Public Safety, Emergency Management, Emergency Services, Preparedness, and 16 others.

• Executive Director

  Garfield Emerg Comm Authority

  Apr 2004 - Present - Rifle, Co

  Oversee comprehensive daily dispatch and business processes; directly manage IT employees as well and Operations Manager who oversees five supervisors leading 15 staff. Report to Board of Directors including citizen, County Commission, Sheriff, Police Chief and Fire Chief Representatives. Manage human resource processes, handling employee hiring and evaluations as well as payroll and benefits, in addition to full-spectrum accounting functions and budget management. Develop policies and procedures; hold responsibility for grants and contracts. Skillfully analyze and evaluate vendor services. Communicate effectively with diverse audiences and agencies; ensure quality service and implement solutions as necessary. Develop training programs, policies and procedures. Key Achievements:** Spearheaded project transitioning to New World Systems, enhancing records management for all involved agencies; additionally oversaw implementation of state-wide digital trunked radio system. ** Significantly improved agency finances, paying off debt and building financial reserves. Successfully navigated state sales tax collection issues.** Implemented new health insurance policies for employees, and managed transition to new agency liability policy.** Successfully led stand-alone agency; handled financial and human resource operations in compliance with state and federal laws.** Collaborated with neighboring agency to install joint 911 system and serve as mutual backup when necessary. Served on multiple state-wide 911 boards, holding offices of Chairman and President.** Interfaced with other 911 centers throughout state regarding key legislation, and communicated with state government pertaining 911 impacts.