Overall running of the property in conjunction with the dedicated team at Oakfield Farm. Amazing weddings is our speciality, making each occasion a memorable one! Keep an eye on our web page for amazing events like expos, launches and great wedding ideas!!

Reviewing current systems and procedures, bringing them in-line with current market standards and implementing new sustainable systems and procedures. Cost saving and stock control forming the bulk of the projects at the moment.

-Overall running of the lodge.-Checking in/out guest and setting up room accounts on the Opera Base Hotel System. Night Audit for reserve done on a rotational basis between 3 properties on the reserve.-Hosting guests and making sure that every need is met in a timely fashion and detailed to the request. Personalizing guest stay for every guest and making sure special events are celebrated like, anniversaries, honeymoons and birthdays.-Room checks and general overseeing of all departments.-Budgets, accounts and general administration.-Implementing cost saving masseurs and systems to obtain maximum profit with minimum cost. -Ordering and stock control of operational stock, bars & food. Implementing systems for control and rotation. -Staff training, rosters, HR, leave schedules, recruiting new staff and booking staff travel to and from the lodge.-Being creative and prepared for any unforeseen circumstances. Ensuring the complete and utter safety of each guest and staff while at the lodge. -Constant communication with reservation office in Port Elizabeth to ensure updated and accurate guest information is obtained.-Implementing new POS system GAAP, to monitor and control bar stock, while still maintaining a proven manual system implemented on my arrival as a back-up system.Dwyka Tented Lodge was voted World’s Leading Eco-lodge at the 19th World Travel Awards in December 2012, while under my management.

Managing all businesses units to maintain standards and ensure cost saving. Implementing controls to reduce cost and improve service. Mobile camping with utmost luxury in the northern districts of Botswana, including the Okavango delta, Moremi Game Reserve, Savute National Park, Chobe National Park and Zimbabwe. Hands on active management with extensive travelling to camps to monitor, train, implement and improve all aspects of the businesses. Duties also included the full administration of the businesses, which included, budgeting, payroll, forecast models, rooms division, internal marketing, sales and marketing to third parties. Staff HR, training, recruitment and developing.

Ensuring the smooth operating of the lodge situated in the Okavango Delta. Overseeing the needs and training the staff compliment of 43 staff members. Ensuring the standards of the company is upheld and followed. Procuring stock from Maun and ensuring the ordering of stock was done correctly in order to control budgets and fall within company standards. Hosting guest and agents alike to ensure their needs are met down to the last detail. Compiling and managing the budget for the lodge. Training and developing local staff to ensure the continues growth of local management.

The running and managing of the entire business in the absence of the owner whom lived in Cape Town. Ensuring demands of consultants and co-ordinators and their respective clientèle was met. Meeting with potential wedding parties and event planners to ensure the best possible result for the event held at the centre. Continues training of the full time staff and ensuring the best possible outsourced staff was used. Stock control, procuring and finding reliable suppliers to maximize profits and minimize cost. Overseeing the running of two boutique guest houses and ensuring guest comfort in conjunction with guest house managers.