Carl Young V Email & Phone Number

Heber City, Utah, United States

Bozeman, Montana, United States

- Interacted with customers across four different brands daily through phone calls, emails, text, live internet chat, Hubspot, SalesForce, Netsuite, PowerReviews, and Shopify- Provided support for purchases, assisted with typical and nontypical customer service related issues - Assisted in eCommerce platform transition over several months- Worked closely with both nonprofit/for profit organizations for donations and events- Assisted government entities with large scale purchase orders - Sent and received up to thousands of dollars of both retail and prototype products daily through most cost effective shipping methods- Maintained close relationships with company partners regarding prototype testing- Provided detailed gear feedback to design/production team in order to improve product line- Attended to customer inquiries on social media channels (Instagram, Facebook)- Assisted in product development through in-field gear testing- Maintained relationship with previous customers to help develop future products, as well as ways to better educate customers on current product line- Compiled product line into easily digestible presentations in order to cross educate between brands, presented to other brand's customer service teams to best educate them on our products- Assisted with in-person team building opportunities across all brands, appeared on podcasts when needed - Assisted Product Line Manager with product research, "influencer" relationships, as well as professional organization of photo assets, product assets, and prototype assets- Managed a showroom floor through large inventory transfers, janitorial maintenance, and changes/improvement- Volunteered for various conservation or land management related events or duties- Took lead on warrantied item repair transfers, and occasionally did repairs on my own- Largely unsupervised during my role and maintained all of the above activities and skills under my own work time.

Amsterdam, Montana

- Cleaned, organized, and stored large carcasses in meat coolers- Cut various types of meat and utilized most efficient methods to package and label according to federal and state standards- Worked closely with head butcher to monitor processing efficiency, followed all mandated guidelines utilizing record keeping- Cleaned and organized post-processing according to mandated guidelines- Worked with customers to sell different products suited to their needs- Careful attention to detail while processing different forms of sausage and cured meats.

Bozeman, Montana, United States

- Utilized technical writing skills to write short form articles- Assisted with research, data organization, and provided labor for volunteer events when needed.

Bozeman, Montana, United States

- Assessed and harvested various types of vegetables according to daily needs- Worked closely with a small team to maximize efficiency during harvest- Cleaned up to several hundreds of pounds of produce daily- Operated farm vehicles and worked closely with heavy equipment- Helped organize efforts involving large scale volunteering, - Butchered, processed, and stored chickens- Picked and organized boxes for Community Shares of vegetables and other items

Montana

- Performed a variety of different tasks based on the project- Visual surveys for freshwater mussels- Electroshocked using a high voltage backpack shocker- Identified fish species in both prairie and mountain habitats, handled fish, utilized fish anesthetics- Took and carefully organized data in-field- Collected data points for mapping software- Camped out for majority of week for project- Surveyed and assessed habitat in stream systems.- Lots of independent labor and close group labor

Bozeman, Montana, United States

- Worked with dispatcher to deliver different parts throughout Gallatin Valley area businesses and individuals- Utilized customer input and feedback to best provide for their needs and provide future service, maintained careful inventory of thousands of parts along with detailed documents that tracked when parts were coming in, being sold, or being shipped out- Kept detailed documents regarding delivery vehicle history, condition, servicing, and cleanliness- Made and maintained many local business connections when possible.

Bozeman, Montana, United States

- Wildland firefighting techniques- First aid- 4WD vehicle use and maintenance, ATV vehicle usage, heavy rescue machinery usage- Public communications regarding safety procedures- Land surveying- Formal radio communication training- High intensity patient extraction- Water truck usage

Livingston, Montana, United States

- Mainly independent survey work- Electroshocked small and medium streams in various terrain from easy to remote canyons- Worked in close proximity to Grizzly Bears- Set and maintained conduit traps, fry traps, and gill nets- Used high voltage backpack electroshockers- Repaired damaged equipment- Maintained work hours and work vehicle miles independently- Interacted with the public often regarding access, laws, and regulations regarding fisheries and wildlife - Organized and collected data to be entered into state data system- Assisted with annual Fisheries Report published by Montana Fish Wildlife and Parks.

Bozeman, Montana, United States

- Assisted customers with transactions ranging up to tens of thousands of dollars- Provided assistance with typical and nontypical customer service- Loaded (and occasionally delivered) high end and bulky items in trucks, vans, and other vehicles- Communicated via phone with customers regarding orders, warranty, and technical issues- Coordinated with crews dropping off front end shipments- Maintained high degree of cleanliness- Assisted online or disabled customers by shopping for them- Provided feedback to customers regarding product effectiveness and quality- Assisted with store opening and closings.

Bozeman, Montana, United States

- Originally was vice president but due to certain circumstances I took over as president at the start of the Fall 2018 semester- Organize meetings, speakers, workshops, provide opportunities to students within the program- Manage members and other leadership roles- Apply for funding and grants, - Work directly with the state and national chapters quite regularly- Workede closely with Montana Fish Wildlife & Parks for certain events and workshops- Organized large scale educational events for students and staff, including a Q&A with Steve Rinella, host of The MeatEater- Attended and presented chapter projects, accounting, and member status at Montana Chapter business report meetings yearly

York, Pennsylvania, United States

- Lifeguarded multiple hours per day in variety of weather conditions ranging from cold and raining to 115 degree plus days- Maintained grounds on a 20 acre property by mowing, weed wacking, and running a variety of other power tools and heavy machinery, - Took orders, processed transactions, and prepared food to serve- Relocated problematic animals that were trapped on property through humane means- Maintained filter and pump systems to 4 different pool systems- Performed pool maintenance including scraping, power washing, painting, and shoveling muck, spent several weeks de-sodding, digging, laying pipes, and resodding ¼ mile of drainage systems- Utilized handheld and heavy machinery to demolish old structures, and then build new ones- Worked closely around industrial saw mills- Performed tree removal with heavy machinery- Operated tractors and ATVs often

York, Pennsylvania, United States

- Utilized media (i.e. Newspaper, Instagram, Twitter, Facebook, and posters) to raise awareness for our organization- Organized a partnership between a church and school to alleviate local food insecurity- Organized and took inventory of supplies such as clothes, food, and school supplies- Built closets for other schools within our district with guidance from a professional carpenter, and painted a mural for an elementary school

Bachelor'S Degree, Wildlife, Fish And Wildlands Science And Management

Activities and Societies: President of Wildlife Society (September 2018-February 2020), Vice President of Wildlife Society (May.

Social Media Certification, Social Media

Certified in: - Social Monitoring - Content Strategy - Social Engagement - Creating Policies - Demonstrating ROI - Social Customer Service

High School Diploma

Activities and Societies: IMPACT Foundation, Science Olympiad, Varsity Football, Varsity Track & Field