Carlos Silva Email & Phone Number

Dublin, County Dublin, Ireland

Conducting analysis to identify opportunities for process improvement, waste elimination and cost reduction. Implementation of a warehouse space capacity system for storage to allow effective control and utilization of warehouse space.Implementation of a weighting/capacity system for warehouse goods inwards to allow effective control and measurability of the team’s performance and visibility of their ability to do the planned work based on resources available.

Dublin City, County Dublin, Ireland

Collaborated with stakeholders to enhance company performance through process improvements. Proposed and implemented system changes aligned with company goals to boost productivity and operational capacity.Managed user administration and privileges, provided software and hardware support, and monitored the Warehouse Management System (WMS). Participated in the investigation, implementation, and operation of third-party tools to enhance, automate, and streamline service delivery.

Dublin, County Dublin, Ireland

As head of department, I ensured my team was fully trained, achieved set goals, and consistently provided a high standard of customer service. I have been actively involved in projects such as system upgrades in collaboration with the IT department, change of processes, and supporting continuous improvement initiatives across the organization. By analyzing and identifying process enhancements, I helped to optimize productivity and efficiency across operations.

County Dublin, Ireland

WMS: Duty Manager (JDA) - Support to the Operational teams by having effective control of inbound booking; Providing dispatch and productivity reports throughout the day; Carrying out accurate stock accuracy checks, providing detailed analysis of results.Automation and optimization of KPIs (excel).Making sure that administrative tasks are completed according to SOPs to meet customer and management requirements. Liaise with the customer in a timely and accurate manner via email and telephone, delivering a high standard of customer service.

County Dublin, Ireland

Pick, pack and dispatch of orders

County Dublin, Ireland

Dublin, Ireland

Belo Horizonte E Região, Brasil

Belo Horizonte E Região, Brasil

- Team management, sales strategy and analysis.- Continuous improvements, training and staff evaluation

Belo Horizonte E Região, Brasil

Belo Horizonte E Região, Brasil

Belo Horizonte E Região, Brasil

English School, English Language And Literature, General

Upper Intermediate level at English Language.

English School, English Language And Literature, General