Enoch Carl Adjirackor Email & Phone Number

Middelburg, Mpumalanga, South Africa

Accra, Greater Accra, Ghana

Utilized Microsoft office (Word, Excel and Powerpoint) and custom companysoftware to the fullest in execution of required work.Compile a report on a weekly basis and present them to board of administratorsat the end of each month.Performed initial setup of more than 15 different networking systems.Identified issues with existing systems and performed repairs to improveoperations.Executed maintenance responsibilities on a daily basis, keeping a close eye onoutput levels.Oversaw all troubleshooting and lead other IT employees through processes.Communicated with interior employees and exterior clients to resolve computerissues.Traveled to locations for in-depth computer issue repair.Coordinate all aspects of help-desk and ticketing system, including networkinstallation, maintenance, and supportDeliver PC and Mac support via phone, email, RDP, and site visits to customers ona daily basis

Koforidua, Ghana.

● Delivered all company products to customer locations.● Tasked with the development of sales and accounts in Koforidua.● Frequently visiting marketplace to be abreast with market and rival information.● Build and maintain relationships with customers.● Communicate/Introduce products to the market by means of activations and promotions.● Maintain and keep an eye on all properties of the company.● Maintaining and constantly improving the routes to market.● Improved customer satisfaction by finding creative solutions to problems.● Utilized Microsoft Excel to compile data gathered from various sources.● Provided excellent service and attention to customers when face-to-face or through phone conversations.● Earned reputation for good attendance and hard work.● Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.● Collaborated with others to discuss new route to market opportunities.● Created agendas and communication materials for team meetings.● Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.● Improved operations by working with team members and customers to find workable solutions.

Koforidua, Ghana

● Collaborated in development of various route to market procedures.● Utilized Microsoft Excel to compile data gathered from various sources.● Performed site evaluations, customer surveys and team audits.● Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.● Earned reputation for good attendance and hard work.● Ensured that outlets in the city had dedicated days of serving.● Ensured that all outlets were served effectively and on time.

Bachelor'S Degree, Information Technology, B

Diploma, Information Technology, B

Activities and Societies: Basketball Reading and researching

Wassce Certificate, General Studies, B

Studied General Arts with the electives being; Elective Maths, Economics, Geography and French