Carla Barnard Email and Phone Number

I have gained experience in various fields especially those dealing on a day-to-day basis with direct clientele and working in a team environment. I have the ability to work under pressure and make difficult decisions. Solving problems and gathering information to assist my current agents is part of my day-to-day routine. I have been in the Sanlam Client Care Centre for over 15 years and have gained an immense amount of knowledge with Epsilon and Legacy.In my current role, I constantly need to think out of the box and ensure that I have a possible solution when I bring a problem to the table. Our department works closely with our Business Analysts and training department. I am a strong team player and very adaptable, love working with people and enjoy a challenge. When communicating with colleagues or my agents, I ensure that my message is understandable and leaves no room for questions. I am very results driven and measure my achievements at work by the results I achieve. I can easily take instructions and work in a team.I have gained experience in multiple roles in the Client Care Centre. I am always trying to find new things to learn and to expand my knowledge. I still enjoy applying my technical skills and assisting my colleagues and agents with my computer skills. I am currently in my third year studying B.Com Business Management with UNISA.