Carla Dutra Borges Email & Phone Number

Kitimat, British Columbia, Canada

Burnaby, British Columbia, Canada

Vancouver, British Columbia, Canada

Burnaby

• Maintained daily business operations by supervising a team of sales associates, surpassing sales goals, solving corporate issues, and overseeing inventory management utilizing diligence, efficiency, and customer.
• Directed all retail sales floor activities to ensure high levels of customer service excellence.
• Established individual and team sales goals dependent on corporate budgets and sales forecasts to maximize salesthrough staff motivation resulting in a strengthened company bottom line.
• Oversaw all organizational human resource activities including personnel management, interviewing, hiring,onboarding, training, coaching, and employee evaluation according to key performance indicators.
• Managed visual merchandising based on corporate policies including product displays, window displays and stockingas per organizational standards.
• Established clear lines of communication as the key contact recipient between suppliers and vendors by securing keybusiness contracts to fulfill organizational needs.

Burnaby

Serra Area, Brazil

• FortLev is a national leader in solutions for water storage with a large market share across Brazil and an organizational commitment to social and environmental responsibility.
• Coordinated wide-scale finance responsibilities including full-cycle payroll (union and non-union), compensation and benefits management, headcount control and financial management for 1500+ employees across six plants.
• Gathered, scanned and sorted organizational mail and payroll documentation using confidentiality when dealing with sensitive information.
• Produced electronic and paper record of employment (ROE) documentation for all employees receiving insurable earnings resulting in a 100% completion of all staff ROE records.
• Reconciled, filed and remitted all stakeholder payments with 99% accuracy and high attention to detail.
• Collaborated with multiple levels of management to support the Payroll team while attending to projects, vacations, absences and increased workload.

Vitoria-ES / Brazil

• Responsible for the hiring process, payroll, and benefits management for 1000 employees in 20 construction sites. Coordinated 04 subordinates direct and reported to a Human Resources Executive Director.
• Ran payroll procedures for over 500 staff on monthly basis.
• Established/maintained employee electronic and physical records; ensured that employee changes were entered correctly and made on a timely basis
• Handled termination process with communication to the employee, documentation and payment on time
• Facilitated year-end talent reviews with managers and articulated team strengths
• Ensured that all new employees were registered on the payroll system on a timely basis

Vitoria-ES Brazil

• Responsible for hiring process, payroll, and benefits management for 200 employees. Reported to a Human Resources Manager.
• Ran payroll procedures for over 200 staff on monthly basis
• Ensured that all new employees were registered on the payroll system on a timely basis
• Provided advice to staff by answering their queries timesheets and pay slips, as necessary
• Remitted all payroll related payments and prepared year-end reportsAccomplishments
• Supported the implementation of a private pension plan, explaining the benefits and costs to employees, ending the project with 85% of adherence

Working Towards Pcp - Payroll Compliance Practitioner, Payroll Administrator

Bachelor'S Degree, Business Administration And Management, General