As part of my role, I efficiently manage general office duties, ensuring the smooth operation of daily tasks. This encompasses overseeing payroll processing, utilizing the Xero accounting system to maintain accurate financial records, and meticulous filing to uphold organizational efficiency.

As a Receptionist at a private practice, I provided administrative support to three Psychiatrists and one Psychologist, managing a range of essential tasks. This included overseeing three Gentu cloud-based software systems, handling appointment scheduling, managing phone calls and emails, processing scripts, and managing fax and portals for Bupa and Workcover.Additionally, I was responsible for transcribing medical dictations into typed letters, managing incoming test results and… Show more As a Receptionist at a private practice, I provided administrative support to three Psychiatrists and one Psychologist, managing a range of essential tasks. This included overseeing three Gentu cloud-based software systems, handling appointment scheduling, managing phone calls and emails, processing scripts, and managing fax and portals for Bupa and Workcover.Additionally, I was responsible for transcribing medical dictations into typed letters, managing incoming test results and referrals, and ensuring all documentation was accurately scanned, uploaded, and organized within our systems. Following doctors' instructions, I facilitated e-referrals to Brisbane Private Hospital for inpatient admissions.In terms of financial administration, I handled invoicing for health funds electronically through Eclipse or manually using batch headers, and processed payments via accounts receivable in the Gentu system. I also managed petty cash, maintained office supplies through ordering, and ensured the office and waiting room were clean and organized.Furthermore, I took care of general office duties such as filing, shredding, and providing support wherever needed to ensure the smooth operation of the practice. Show less

Autonomously manage the day to day operations of the Uniform Shop and solely responsible for the effective and efficient operation in accordance with the policies and directions of the Kenmore South State School P&C Association.Includes,• Open and operate Uniform Shop, as per the School & Association requirements.• Receive and receipt payments and issue stock items.• Maintain records of stock sold and payments received.• Daily, weekly and monthly reports to the P&C… Show more Autonomously manage the day to day operations of the Uniform Shop and solely responsible for the effective and efficient operation in accordance with the policies and directions of the Kenmore South State School P&C Association.Includes,• Open and operate Uniform Shop, as per the School & Association requirements.• Receive and receipt payments and issue stock items.• Maintain records of stock sold and payments received.• Daily, weekly and monthly reports to the P&C Bookkeeper.• Place orders with suppliers of Uniform items to maintain necessary stocks of each item.• Receive and process returns of faulty stock in accordance with Policies and Procedures.• When required, establish and maintain a roster for all volunteer workers in the Uniform Shop. Show less

CEP (Civil, Earth-moving & Plant Hire) Group was the family business from 2007 to 2016. Role involved all facets of small business administration and management. Including,- Bookkeeping- Accounting- Payroll 10-12 employees- Marketing & Sales- Invoicing & Accounts ReceivableRole performed part time in parallel with raising 3 Children.

Role involved managing and maintaining accounts/clients within a designated territory with a monthly and an annual KPI. Following up on sales leads and constantly looking for opportunities to bring in new customers.Clientele ranged from large customers such as Greenslopes Private Hospital & Grainco (now GrainCorp) to a vast number of small to medium sized companies including medical practitioners, real estate companies, health/aged care and schools.• Managing an existing clientele of… Show more Role involved managing and maintaining accounts/clients within a designated territory with a monthly and an annual KPI. Following up on sales leads and constantly looking for opportunities to bring in new customers.Clientele ranged from large customers such as Greenslopes Private Hospital & Grainco (now GrainCorp) to a vast number of small to medium sized companies including medical practitioners, real estate companies, health/aged care and schools.• Managing an existing clientele of approximately 300+ customers within designated territory.• Canvassing for new potential business opportunities with both new and existing clients. • Following up on sales enquiries.• Presenting corporate ranges to potential clients.• Facilitating on site fitting sessions for small to large groups.• Overseeing corporate clients contract agreements.• Monthly reporting on sales targets and client interactions. Show less

Role was predominantly Inside Sales but where required, role included external sales servicing customers on the Gold Coast and Brisbane and periodically, Townsville and Cairns. Had a key role in the implementation of a new sales and manufacturing system. Quickly became a super user of the system and was frequently called upon to provide support to other sales members across all divisions and various management representatives.Both roles Involved effectively understanding customers… Show more Role was predominantly Inside Sales but where required, role included external sales servicing customers on the Gold Coast and Brisbane and periodically, Townsville and Cairns. Had a key role in the implementation of a new sales and manufacturing system. Quickly became a super user of the system and was frequently called upon to provide support to other sales members across all divisions and various management representatives.Both roles Involved effectively understanding customers stated and unstated needs and identifying the right solution.Responsibilities included,• Taking sales inquiries,• Determining the clients’ needs• Preparing sample packages based on initial liaison with customers (Included putting swatches of suitable fabrics together for customer review).• Managing the entire sales order from the initial engagement with the client to finding product options and suitability through to the final selection and order completion. • Over counter sales using a fabric cutting machine to cut sample lengths• Managing stock control. • Creating quotes and follow up with prospective customers• Capturing orders accurately/efficiently and provide post order support• Handling all returns and customer problems/complaints in a positive manner Show less

Role involved facilitating each step of the production process. From order entry to procuring the fabrics and trims, overseeing the cutting and manufacturing processes through to assisting the trimming and packaging department to ensure an accurate and prompt delivery.Included,• Liaising with the design team• Working in conjunction with the production manager• Negotiating final cost with suppliers on product• Creating purchase orders and ordering all trims and… Show more Role involved facilitating each step of the production process. From order entry to procuring the fabrics and trims, overseeing the cutting and manufacturing processes through to assisting the trimming and packaging department to ensure an accurate and prompt delivery.Included,• Liaising with the design team• Working in conjunction with the production manager• Negotiating final cost with suppliers on product• Creating purchase orders and ordering all trims and fabric• Creating manufacturing orders for all product• Liaising with the in-house cutters• Assisting the trimming department with tagging and packaging orders when necessary. Show less

This role was the first major role out of Technical College and involved working in partnership with the director from liaising with the clients to determine their product requirements to then source and produce a sample through to getting the order and facilitating production to ensure an accurate delivery by the due date.Included,• Regular meetings with major retailers’ buyers to discuss product ranges.• Source materials locally and imported• Organising samples of clothing and… Show more This role was the first major role out of Technical College and involved working in partnership with the director from liaising with the clients to determine their product requirements to then source and produce a sample through to getting the order and facilitating production to ensure an accurate delivery by the due date.Included,• Regular meetings with major retailers’ buyers to discuss product ranges.• Source materials locally and imported• Organising samples of clothing and fabrics• Working with screen printers to meet client needs.• Arrange sample approval and take orders.• Coordinate production• Quality control checking Show less