Carla Eldridge Email & Phone Number

Brisbane, Queensland, Australia

* Merge credit department of two businesses* Implement national process and procedures for credit department* Managing training off shore staff in current job* Manage account receivable function nationally* Manage and employ staff; interstate and international/off shore* Risk assessment of credit application/contracts to establish trading terms and credit limits* Maintain cash flow targets* Manage large corporate accounts* Banking/reconciliation* Negotiation… Show more * Merge credit department of two businesses* Implement national process and procedures for credit department* Managing training off shore staff in current job* Manage account receivable function nationally* Manage and employ staff; interstate and international/off shore* Risk assessment of credit application/contracts to establish trading terms and credit limits* Maintain cash flow targets* Manage large corporate accounts* Banking/reconciliation* Negotiation on bad and doubtful debts* Manage legal recovery of delinquent accounts Show less

Brisbane, Queensland, Australia

* Manage account receivable function for Queensland branch* Collections management* Maintain cash flow targets* Risk assess and approve credit applications/contracts* Set credit limits and trading terms* Manage large national accounts* Banking/Payment allocations* Account Reconciliations* Negotiation on bad and doubtful debts* Manage legal recovery of delinquent accounts* Weekly reports for management

Crestmead, Brisbane

Manage National Credit Department* Manage accounts receivable function at national level* Customer base of 12,000+ contracts* Collections management, $4B annual turnover* Meet company KPI, <5%* Risk assess new credit applications/contracts in line with company policy* Analyse reports to establish and set outcome of contracts; terms, credit limits.* Liaise and negotiate with corporate customers who’s contracts fell outside company policy/variations to*… Show more Manage National Credit Department* Manage accounts receivable function at national level* Customer base of 12,000+ contracts* Collections management, $4B annual turnover* Meet company KPI, <5%* Risk assess new credit applications/contracts in line with company policy* Analyse reports to establish and set outcome of contracts; terms, credit limits.* Liaise and negotiate with corporate customers who’s contracts fell outside company policy/variations to* contracts.* Engage with senior management regarding matters outside of company policy to establish mutually* acceptable outcomes.* Responsible for management of corporate contracts. (Multi store owners and corporate customers).* Recommend corporate accounts for our corporate American express program.* Regular meeting with corporate partner, American Express for ongoing business relationship.* Liaise with customer if account falls outside of contract terms.* Manage accounts to ensure variation to contract is being adhered to.* Liaise with customers to resolve contract disputes.* Analyse commercial reports to identify any contracts that have fallen outside of contract terms.* Negotiate and escalate contracts for debt recovery process that are in default of contract.* Review of contract once variation to contract is complete to establish new terms of contract.* Weekly report to relevant stakeholders of contracts outside of terms.* Escalate contracts for closure once contracts are completed.* Working and engaging with relevant stakeholders (contract owners, project managers, relationship and* business development managers).* Set processes and procedures to maximise outcomes* Project management for accounts receivable department/function.* Integration of new projects within other business units/departments.Manage, Train, Mentor Staff* Management of 22 staff members* Manage high volume work loads* Perform mid year and end of years reviews* Train, mentor and development of staff Show less

Brisbane, Queensland, Australia

* Manage accounts receivable function at state level* Risk assess new credit applications/contracts.* Set terms and credit limits* Periodic credit reviews* Escalation of bad and doubtful debt for legal recovery* Manage and authorise stock release for stakeholders outside of contract terms* Collections management* Process and allocation of incoming daily funds* Monthly reports for higher management* Distribute monthly statements* Dispute resolution*… Show more * Manage accounts receivable function at state level* Risk assess new credit applications/contracts.* Set terms and credit limits* Periodic credit reviews* Escalation of bad and doubtful debt for legal recovery* Manage and authorise stock release for stakeholders outside of contract terms* Collections management* Process and allocation of incoming daily funds* Monthly reports for higher management* Distribute monthly statements* Dispute resolution* Management and development of staff Show less

Brisbane, Queensland, Australia

* Collections management for customer base approx 1200 accounts* Process and allocation of daily banking* Risk assess new credit applications for management approval* Open new account in JD Edwards* Maintain data maintenance on customer base* Customer reconciliations* Follow up of claims and disputes* Dispute Resolution* Build relationships with internal and external stakeholders to deliver maximum customer service* Manage bad and delinquent accounts

Brisbane, Queensland, Australia

* Collections management for customer base of approx 600 customers* Process and allocation of daily banking* Risk assess new credit applications for management approval* Open new accounts in SAP* Account reconciliation* Staff training* Manage largest corporate account at a national level, $100M per annum* Dispute resolution* Manage distribution and process of weekly claims* Manage monthly reports

Certified Credit Executive, Credit Management

Diploma Of Financial Services, Credit Management