Carla Fields Email & Phone Number

Atlanta, Georgia, Us

Dallas, Texas, Us

As an Exclusive AT&T consulting firm, Spearhead Consulting supports enterprise customers looking to benefit from cutting-edge telecommunications and IT infrastructure services, like SD-WAN, Managed Cloud and Office 365.

Dallas, Tx, Us

Responsible for retention and growth of customer client base of $200+ million/annually. Direct management and leadership of a specialist team of Senior Account Managers and Technical Sales Executives. Key products include MPLS based services, VoIP networks (hosted and CPE based), Managed Security offerings, and Virtual servers, storage, and computing services.

Basking Ridge, Nj, Us

Responsible for retention and growth of applications, services, and strategic products in the Southwest Region (Arizona, New Mexico, Nevada).

Dallas, Tx, Us

Technical Sales Consultant 2 - Direct technical design/sales responsibility for LAN/WAN networks of local government/education client base. Key products include MPLS based services, VoIP networks (hosted and CPE based), Managed Security offerings, and Virtual servers, storage, and computing services.

Dallas, Tx, Us

Regional Sales Director (2002 – 2007) - Responsible for retention and growth of existing customer client base of $80+ million/annually. Direct responsibility for supervision of Senior Account Managers and Technical Sales Executives.Provisioning Sales Manager (2002) - Lead a team of 9 Sales Support Managers in the fulfillment/delivery of SBC products and services to the Public Sector customers.Area Manager (2000 -2002) - Responsible for Industry Markets - Local Service Center which interfaced with, and managed order activity for facilities-based Competitive Local Exchange Carriers (CLECs). Responsible for 10 direct reports (1st level managers) and approximately 170 union represented employees. LSC Coach Manager (1998-2000) - Responsible for order function in the resale-based Local Service Center. Approximately 20 direct reports, processing complex business services.

Corporate Pricing Manager (1/94 - 12/95) - Established and maintained pricing for all supported products and services in a mulit-vendor arena. Conducted cost analysis and prepared special pricing for major bids and customized service proposals. Responsible for the design, implementation, documentation and field training of an automated contract system. Direct supervision of pricing analysts, contract administration, and departmental clerical support staff.Business Manager - Managed 22 million in revenue, and a $14 million budget. Prepared corporate reports forecasting revenue, expenses, sales, and cancellation activity. Directed the activity of the regional management staff in the annual budgeting process. Created, maintained, and enforced all Regional policies and procedures. Standardized administrative process throughout the Region for pre/post sales activities and support. Direct supervision of regional administrative staff.

Direct supervision of the accounting, personnel, clerical, and administrative staff. Responsible for problem resolution related to payroll, customer service, employee relations, accounting, and personnel. Created various spreadsheets and reports for revenue and expense tracking, project profitability, and employee profitability ratios. Responsible for auditing and approving payroll, interpreting benefit plans, and conducting salary equity studies.

Armonk, New York, Ny, Us

Administrative liaison for IBM customers and Marketing Representatives through the sale-to installation cycle of new hardware/software.