Carla Hammers Email & Phone Number

Nashville, Tn, Us

Plano, Texas, Us

Plano, Texas, Us

• Responsible for leading a team of 4 direct reports in the design and implementation of ERM processes, collaborating with Operations, Legal, Compliance, and Purchasing to ensure effective mitigation and cost control efforts• Oversee the management of insurance programs, claims team, organizational risk assessments, reporting recommendations, and analyzing the company’s financial impact following any hazards• Direct the claims team in managing 4.5K claims each year, actively participating in any litigation, and broad claims management• Analyze retentions and deductibles, and collaborate with underwriters to achieve the best coverage enhancements at the best pricing, renewing 14 different lines of coverage totaling $10M in premiums annually• Leverage expertise to provide advisement to the leadership team, collaborating to determine the level of organizational risk that leadership is willing to take• Launched an initiative focused on loss prevention, claims oversight, and enhancements on insurance policies, resulting in consistently securing $1M in TCOR cost savings YoY• Develop, cultivate, and manage various internal and external stakeholder relationships, including vendors, third-party administrators (TPAs), brokers, actuaries, underwriters, and attorneys• Vetted, recommended, and implemented a Risk Information Management System (RMIS)• Decreased litigation expense and WC severity within the first year of tenure, resulting in a $500K reduction in TCOR• Implemented a procedure for the COVID-19 testing of both employees and patients, establishing a complete in-clinic tracking system including individual consent and testing results• Provided supervision to the Safety team, including OSHA reporting and clinic visits for safety assessments and training• Merger and Acquisition due diligence support, analyzing purchase agreements, ensuring that all information is correct and within organization requirements

Irving, Texas, Us

I led the Risk Management, Internal Audit, Intellectual Property, IT Security Compliance, and Contracts departments. YPO is a unique not-for-profit organization, membership based, comprised of Presidents, CEOs and top level executives.

Dallas, Texas, Us

• Led a high-performing team of 2 direct reports and 2 dotted-line safety resources and developed a $30M annual insurance budget and $2M G&A budget, consistently reducing the TCOR by more than $5M annually• Oversaw the annual process to procure 17 lines of insurance, including retention and coverage analysis, resulting in coverage enhancements• Performed deep dives to analyze trends and leveraged findings to identify ways to reduce frequency and severity• Prepared clear, concise, actionable communications with all levels of organizational leadership• Collaborated closely with the organizational claim adjusters and Legal team, developing claim strategy to mitigate exposure• Facilitated quarterly claim reviews, gathered and developed claim metrics, as well as analyzed large claims and settlement values• Addressed subrogation and recovery, maximizing recovery from Property claims, recouping hundreds of thousands of dollars• Developed and implemented a training program, as well as partnering with the internal Safety team to implement a loss control program• Created a Safety Notebook for over 1K corporate restaurants, establishing an environment of good safety practices• Built, cultivated, and managed relationships with various brokers, actuaries, and TPAs, establishing cross-functional collaboration supporting top organizational performance• Provided strategic Mergers and Acquisitions due diligence, supporting the purchase and sale of blocks of restaurants• Directly led the process for over 15 separate internal and external audits annually• Responsible for inserting Risk Management into all contract reviews, performing a risk assessment to ensure vendors have adequate insurance coverage before approval, recouping $5M+ during tenure• Launched the initiative to bring the general liability claims in-house, generating millions of dollars in savings yearly, as well as adding a personal touch which generated more goodwill with customers

Irving, Texas, Us

Planned and implemented budgets for the warehouses and distribution centers, including getting annual approval by the Board and entering the budgets into the company software. Tracked corporate capital expenditures, including approvals and reconciliation with fixed assets. Specific Highlights and Accomplishments:• Negotiated and managed travel contracts in excess of $10M annually.• Prepared the “Board Book” quarterly, which was comprised of graphs and data relevant to the quarter actual results. Final presentations in front of the Board were created from the data contained in this book.• Recognized as being a “go-to” person by the CFO and President for various ad hoc reports and information. These requests demanded a complete working knowledge of Michaels’ accounting software and an ability to work well under pressure to produce an error-free report ready for presentation to top executives.• Prepared Monthly P&L analysis reports which included research of any discrepancies within the accounts. Specific attention was given to accounts that were over budget. This responsibility commanded high visibility with all levels of Michaels’ employees. A strong working relationship was paramount for success in order to gather information from other departments.

Bachelor'S Degree, Business Management

Cpcu, Commercial Insurance

Arm, Commercial Insurance