Carla Killian Email & Phone Number

Chambersburg, Pa, Us

Chambersburg, Pa, Us

As a Business Solutions Professional, I specialize in analyzing business processes to identify inefficiencies and areas for improvement. I excel in developing and implementing innovative solutions that align with organizational goals. With a strategic approach and a commitment to excellence, I am dedicated to transforming challenges into opportunities for advancement.Key aspects of my role included:✽ Staff, train, and manage a team of 30 placed dispersed through 5 regions ✽ Identify and understand client business needs, challenges, and goals.✽ Collaborate with clients to develop a deep understanding of their business processes.✽ Design and propose tailored business solutions to meet client requirements.✽ Utilize industry knowledge and best practices to develop effective solutions.✽ Possess a strong understanding of relevant technologies and platforms.✽ Provide technical expertise and guidance to clients throughout the solution implementation process.✽ Coordinate with cross-functional teams to execute project plans effectively.✽ Build and maintain strong, long-lasting client relationships.✽ Monitor solution performance and identify areas for improvement.✽ Proactively suggest enhancements and updates to existing solutions.✽ Stay updated on industry trends, competitor activities, and market changes.✽ Use market insights to recommend innovative solutions to clients.✽ Collaborate with the sales team to identify new business opportunities.✽ Assist with the development of proposals, presentations, and other sales materials.

As a Marketing Manager I played a crucial role in executing our marketing strategies, supporting business goals, and enhancing brand awareness. I had to coordinate various marketing activities, manage content creation, and analyze market trends to support our service offerings effectively.Key aspects of my role included:✽ Conduct market and consumer research insights to improve marketing strategies and industry whitespace opportunities✽ Draft and design proposals and presentations for business updates as well as business ventures✽ Collaborate with other members of the team and leadership to generate/win deals✽ Develop new service offerings based on detailed and documented insights of market and client needs✽ Partner with leadership to build and maintain business relationships✽ Assist and strategize in growth and development training material✽ Improve efficiencies within daily tasks for team✽ Strategy Development✽ Campaign Management✽ Brand Management✽ Manage social media profiles and presence including Facebook, LinkedIn, Instagram and additional relevant channels✽ Develop Multi-media designs such as video tutorials, campaigns, etc.

Shippensburg, Pa 17257

Carlisle, Pennsylvania, United States

Transitioning from Special Events Manager to a Business Development Manager, I held the same responsibilities but now included selling the program to suppliers to fill quota and support the retailer customer.

Carlisle, Pennsylvania, United States

As the Special Events Manager, my role involved developing, coordinating, and executing various events aimed at engaging audiences and boosting our clients' brand visibility. I ensured each event, from concept to completion, was successful, memorable, and surpassed our clients’ expectations. Additionally, I collaborated directly with suppliers to organize in-store demonstration events for consumers and managed a small division consisting of 5 regional teams focused on retailer experiential services, including Consumer Sensory Product Testing.Key responsibilities included:✽ Selling the program to suppliers to meet quotas and support retailer needs.✽ Leading the planning, design, and execution of special events from start to finish, ensuring alignment with client objectives and company standards.✽ Creating innovative event concepts and themes to captivate audiences and elevate the client's brand.✽ Managing all event logistics, including venue selection, vendor coordination, budgeting, timeline management, and on-site supervision.✽ Negotiating contracts with venues, suppliers, and entertainers to ensure cost-effective solutions without compromising quality.✽ Implementing strategies to measure event success, gather feedback, and provide post-event analysis for future planning.✽ Keeping up-to-date with industry trends, emerging technologies, and unique event ideas to maintain the innovation and impact of our events.✽ Supervising and mentoring event staff and volunteers, ensuring clear role definitions and meeting performance expectations.✽ Ensuring compliance with all legal, health, and safety regulations to provide a safe and enjoyable experience for all participants.

Carlisle, Pennsylvania, United States

As a project management specialist, responsible for overseeing and managing various projects within our operations department to ensure timely and successful execution. Collaborating with cross-functional teams, managing project timelines, and implementing process improvements to optimize efficiency and productivity.Key aspects of my role included:✽ Coordinate, schedule and maintain multiple projects simultaneously✽ Continuous communication to all fields for successful execution✽ Closely collaborate with team members to successfully execute development initiatives✽ Gather, review and evaluate information needed to build progress and completion reports✽ Weekly scheduling and payroll for special project employees

Carlisle, Pennsylvania, United States

As the In-House Operations Coordinator, I was at the forefront of driving operational excellence within a specific account for SAS Retail Services, a leader in providing national retail merchandising solutions. My primary responsibility revolved around the intricate management and analysis of retail data trends, which are critical in shaping strategic decisions and enhancing operational efficiencies.Key aspects of my role included:✽ Facilitating schedule management and payroll processing✽ Conducting in-depth ad-hoc reports using Retail Logic to uncover and communicate vital trend data.✽ Diligently updating scorecards to monitor performance metrics, identifying areas for improvement to streamline operations.✽ Engaging in extensive data collection efforts, analyzing retail data to support the formulation of actionable insights.✽ Generating comprehensive reports utilizing our proprietary Insights system, catering to both internal and external informational needs.✽ Creating and managing precise client deliverable files, reports, and databases, ensuring their timely and accurate delivery in line with our production schedule.

Shippensburg, Pennsylvania, United States

Support the Volvo CE Shippensburg Communications Team in regularly and proactively articulating the mission, goals, and progress of the company and strategy through various communications forums, including:✽ Writing and editing news articles✽ Support site leaders, including the Operations Leadership Team, to communicate effectively✽ Producing and editing videos✽ Editing and designing printed and digital newsletters✽ Proactively communicating strategic updates through various multi-media channels such as plasma screens, newsletter, intranet systems etc.✽ Working with various departments to gather content for project updates and news articles✽ Organizing employee face-to-face events and meetings✽ Develop continuous improvement ideas for communication channels✽ Supporting event coordination and execution✽Taking on-site photography

Shippensburg, Pa 17257

As a marketing intern, I assisted in developing and implementing marketing strategies to promote conference center services and events. Supported social media management, content creation, and email marketing campaigns. Conducted market research and analysis to identify potential clients and improve marketing efforts. Collaborated with the marketing team to optimize promotional materials and enhance the center's online presence.Content Creation and DesignSalesClient ServicesEvent CoordinationGrant WritingPhotographySocial Media SupportMarket Research and AnalysisAdministrative Support the marketing department as needed.