Motivated, safety conscious, self-directed professional with 10 years experience in providing excellent customer service relations. Strong troubleshooter, excellent problem solver with critical thinking ability and administrative skills. Exceptional organizational, prioritizing, multi-tasking and time management skills. Extremely detailed-oriented, articulate and able to improvise whenever needed. Strong sense of loyalty with a team member mentality. Constantly goes beyond the job requirements to achieve company goals. Social Media Influencer. https://www.facebook.com/CarlasCommunityCornerPROFESSIONAL STRENGTHS-Organizational Abilities -Up-Selling/Sales Support -Call Center Operations-Team Player -Problem Resolution -Complaint Handling-Detailed-Oriented -Reports & Documentation -Oral & Written Communication-World Class Customer Service -Technical/User Support -Team Building & Leadership