•Provide onsite support for the Veterans Health Administration (VHA) Supply Chain & Logistics, Office of Procurement & Logistics •Conduct stakeholder engagement and prepare stakeholder engagement plans for new and existing programs within VHA •Identify areas of improvement and continuously monitor programs under the purview of the Directorate to provide data driven, resource optimized, and cost-effective solutions

•Lead on collaborating with all sections of the Tri-Mission, one of the largest Missions in the world, on emergency preparedness and crisis management functions to include post’s warden system and personnel emergency notification system (PENS)-consisting of The Mission Emergency and Evacuation (E&E) radio network, the telephone cascade, and the SMS system•Created and delivered training to180 people in The Mission, including 10 geographically dispersed constituent posts in France on Floor Warden Procedures, WMD first responder expectations and duties•Researched Foreign Affairs Handbook (FAH) and Foreign Affairs Manual (FAM) regulations to achieve 100% compliance in completing and tracking Mission drills, creating, and delivering training. •Planned, coordinated, and executed 200 drills of varying types and complexities per the FAH across The Mission•Chaired effort to learn the new emergency notification system, Safety and Accountability for Everyone (SAFE), and passed the SAFE test with an over 80% success rate•Drafted Security Notices in compliance with Department of State policy •Lead role in updating the and managing the Crisis and Emergency Planning Application while transitioning to a new application called the Post Guide and Authorizing System (PEGASYS) •Implemented an after actions and lessons learned template that is sent out after drills are completed identifying what went well and areas of improvement•Pioneered a warden program for the newly acquired AMBC HQ to ensure FAH and FAM requirements are met as well as DS policy and Mission compliance•Orchestrated full scale WMD exercise to include local fire department first responders to unify procedures•Identified post deficiencies and proposed solutions to maintain Emergency Planning requirements

-Assist primary Facility Security Officer with over 150 cleared employees at DOD Secret and Top Secret/SCI levels-Collect security information and security related paperwork for cleared and uncleared personnel-Maintain DD254 forms for all cleared contracts-Provide initial, foreign travel, annual security briefings and debriefings-Assist employees with fingerprinting, send fingerprint and SF312 forms to OPM/DSS-Send visit authorization requests (VARs) and JCAVS Person Summaries to government POC’s, coordinate on-site briefings and badge process for employees-Check JPAS for updates, update PSMNet based upon in- and out-processing of employees-Manage clearance reciprocity/transfer process for other agencies (Department of State) to DOD-Assist with outprocessing including collection of government property if needed, archiving security files and debriefing/outprocessing employees in JPAS-Complete necessary DSS-mandated FSO security training

-Managed 90 employees across 5 different contracts- all with a unique scope, reporting requirements, and geographically dispersed -Managed contract revenue totaling about $5 million-Assumed lead role in the preparation of quotes, proposals/task order requests in order to grow revenue of existing accounts and external opportunities -As a result of my trusted relationship with a federal client and my proven project management skills I was able to grow the contract by more than 50%. This growth was was achieved by adding employees and revenue; but also expanding to other locations throughout the United States. My trusted management skills also lead to an invite to bid on an opportunity that was the largest opportunity in the history of GAP Solutions-Oversee client relations, employee relations, and account management of multiple contracts -Responsible for 5 essential roles of program management to include: financial performance, technical performance, customer satisfaction, personnel management, and business development-Tracked contract renewal timelines to ensure that renewal requests are completed and executed in a timely manner- Monitored contracts to ensure scope of work and deliverables are maintained. -Coordinated with other departments including Recruiting, Human Resources, Payroll, and Accounting to provide seamless service-Anticipated and mitigated client concerns through proactive performance management and frequent communication with onsite clients -Created job requests to identify ideal candidates, create job descriptions, conduct interviews, and prepare new hire/employee transfer paperwork-Prepared and delivered client reports and make appropriate changes to ensure reporting exceeds client needs-Reviewed client invoices to ensure accuracy; ensure that expenditures stay within contract funding limits-Attended client kick-off meetings to determine client reporting, expectations, reporting requirements

Worked as a member of the Program Management Office (PMO) at the Agency for Healthcare and Research Quality (AHRQ)-Consulted multiple Project Managers daily regarding project management best practices associated with successfully executing as well as monitoring and controlling their projects/grants. This also included monitoring milestones and major milestones associated with funding for projects and research based grants-Assisted in the management and monitoring of multiple projects to ensure all requirements of the PMO were being met, activities remained on schedule, and tasks were prioritized, coordinated, and executed accordingly-Develop, manage and maintain multiple project plans using MS Project 2007 and the AHRQ Microsoft Project Server.-Other activities included supporting agency project initiation, execution and closure processes of projects, creating project schedules cradle to grave, and establishing new program/project management processes as needed.

Provide job placement assistance and job training skills to the traditionally marginalized. Skills obtained and examples:Intake and Counseling:-Screening and interviewing of applicants to discuss employment opportunities-Implement policies and procedures with each applicant -Maintain relationships after clients obtain job placementRecruitment and Facilitating:-Generate leads to employment opportunities through market research-Successful placement of each applicant in a job related to their abilities-Lead workshops on conflict resolution, customer service, and interview skills-Maintain and track clients’ information and progress through the company database-Attend weekly meetings to discuss progress and ways to improve outcomes

Taught GED preparation courses and assisted with program development. Skills obtained and examples:Education and Mentoring:-Instruct adult learners in Reading, Writing, and Math at various levels-Incorporate life skills, cultural diversity and problem-based learning into course curriculum-Develop long-term relationships with students throughout the learning processStrategic Planning and Organization:-Develop ideas for future programs focusing on integrating technology into the curriculum-Design ways to advocate greater sustainability in both curriculum and administration-Use Microsoft Excel and data entry software to track progress of students-Organize weekly meetings to discuss progress and ways to improve outcomes