Covering the states of Kansas, Missouri, Oklahoma, Nebraska, Iowa, Texas, Arkansas, and Southern Illinois. Cleaves-Bessmer-Marietti, Inc. is a Manufacturers'​ Representative headquartered in Lee's Summit, MO. CBM has served over 60 years in the Contractor/Industrial, Telecommunication, and Utility markets.

Promoted to Sr. Inside Sales Manager, adding Gorth Corporation Inside Sales Team and Project Management in Stafford Tx. to my current team in Liberty Mo and UpStream LVA in Oklahoma.Have had "record breaking bookings" 2 years in a row for Sales and exceeded all goals including continuous improvements. Successfully took as team of 17 people out of the office in May 2020 and created a temporary to permanent remote work world lasting well over 2 years. Its during these years that we experienced the 2 record breaking years of bookings and continuous improvements.Helped develop and successfully implement our 8x8 Virtual Contact Center and 8x8 work phones. Helped develop and successfully implemented new ERP and CRM systems for our company.

Managed 10 Inside Sales Reps, 4 Order Entry /Customer Service Reps (well as 2 Marketing employees for 2 years) in Liberty Mo. Responsible for ensuring accurate and timely order processing and technical support to over 200 REP users in the Domestic Territory of the Americas.Attending weekly meetings to support international activity and transactions.

Fulfillment Manager position and Customer Service Manager Positions: Performed, monthly score cards, mid-year reviews, yearend reviews, coaching’s, trainings and performance improvement plans up to and including termination if necessary. Worked with associates with FMLA, short term disability, light duty, payroll, incentives and benefit packages including enrollment for insurance, flexible spending accounts, 401k, and employee assistance programs.Ensured quality control and safety standards for my departments. Managed communication equipment company wide, managed Fleet vehicles. Assisted with and managed radio dispatch, service installation and Missouri One Call locate routing. Maintained necessary records for operation of the Department.Responsibilities included were overseeing of assigning, routing and completing of all work scheduled for the day and ensuring all areas of the company were communicated with accordingly with regards to the activities, using judgment to determine the urgency of the requests and interacting with all areas of the organization to ensure that activities and communications were carried out timely and accurately. Delivering quality service by pulling the different components together to solve problems.

In the Construction and Design position & Engineering Analyst position at Comcast:Perform detailed surveys, applied for permitting. Assisted in design preparation for new construction, installation, maintenance and forced relocate projects. Performed system locates and depth verifications on underground plant for various cities, county and utility agencies as well as developers and private contractors. Performed a variety of written and verbal communications for new construction project planning meetings. Performed quality assurance verification on new build construction, maintenance and forced relocate projects completed by both in-house and contractor groups. Assisted in budget preparation for new build growth opportunity. Ability to read Mo-1-call Township/Section/Range map book, ability to read city street maps and cross directory books, ability to read plat maps, right of way and easement information on both city and county roads.Maintained monthly database for safety and technical performance, Updated and maintained fleet maintenance, reviewed monthly driving vehicle reports for operational compliance, managed renewal process for fleet. Maintained signal leakage monitoring database, FCC public files, FCC technical files, system proof of performance test, signal leakage log, Form 320 Aeronautical Notifications, tower logs, EAS testing, equipment inventory, keeping historical information up-to-date and remain in compliance with federal and state requirements,