Relevant de la vice-présidence ressources humaines et communication, la direction de formation a la responsabilité de planifier et de mettre en œuvre le programme de formation pour tous les épartements de la Caisse. En plus de développer la structure « de l’école de formation Caisse Alliance », j'assure le leadership et la supervision de l’équipe de formateurs et toutes les activités de formation qui sont offertes. Je gère la planification et la réalisation de sessions de formation interne pour les différents systèmes et processus de même que pour chaque poste existant dans les départements OTA, particulier, gestion des avoirs et entreprise. Reporting to the Vice-president, human resources and communications, the training department is responsible for the planning and implementation of the training program for all departments of the Caisse. In addition to developing the “Caisse Alliance training school” structure, I provide leadership and supervision of the team of trainers and all the training activities that are offered. I manage the planning and execution of internal training sessions for the different systems and processes as well as for each existing position in the departments: deposits, personal and commercial lending, and asset management.

Responsabilités principales : • Coordonner toutes les activités reliées au développement et à la préparation du système DNA dans le cadre du programme Mission Distinction;• Travailler en étroite collaboration avec le fournisseur, l’équipe de projet et l’équipe de gestion afin de bien gérer toutes les étapes rattachées à l’intégration du système DNA;• Travailler étroitement avec le directeur de projet DNA afin d’assurer la disponibilité des membres de l’équipe;• Collaborer avec les intégrateurs afin d’identifier, lors de testing, tous les défis possibles;• Adresser tous les défis identifiés dans un délai de temps prédéterminé afin d’assurer un fonctionnement efficace suivant le déploiement du système DNA;Main responsibilities : • Coordinate all activities related to the development and preparation of the DNA system within the framework of the Mission Distinction program;• Work closely with the supplier, the project team and the management team to properly manage all the steps related to the integration of the DNA system;• Collaborate with integrators to identify during testing, all possible challenges;• Address all challenges identified within a predetermined time frame to ensure efficient operation following deployment of the DNA system;• Participate in testing sessions and data entry into the new system in preparation for final deployment;

Responsabilités principales• Soutenir la direction régionale et les gestionnaires du centre de services • Préparer et assister à diverses rencontres, notamment celles du comité de gestion de la région et du comité coopératif régional• Participer à l’organisation logistique de différents événements• Apporter un soutien à la réalisation de certaines activités de communication interne à la Caisse• Réaliser différentes activités de secrétariat, dont la rédaction, la mise en page, la mise à jour, la production et la révision linguistique de documents d’information provenant des différents secteurs• Coordonner les activités reliées aux communications et au marketing des centres de services de la région du Nipissing-Est • Collaborer aux activités cléricales reliées aux ressources humaines au besoin Main responsibilities• Support regional management and service center managers• Prepare and attend various meetings, notably those of the region's management committee and the regional cooperative committee• Participate in the logistical organization of various events• Provide support for carrying out certain internal communication activities at the Caisse• Carry out various secretarial activities, including the drafting, layout, updating, production and linguistic revision of information documents from different sectors• Coordinate activities related to communications and marketing of service centers in the East Nipissing region• Collaborate in clerical activities related to human resources as needed

Responsabilités principals:• Réaliser différentes activités opérationnelles et de soutien reliées à la vente de produits de financement et d’épargne spécialisée; • Rencontrer les membres afin de finaliser la vente de produits complémentaires de financement et d’épargne et répondre à certains besoins d’informations; • Réaliser la constitution et maintenir à jour les dossiers des members, ainsi que complets et conformes;• Appuyer l’équipe de financement et de gestion des avoirs dans la préparation des dossiers, des documents et des rencontres; • Procéder, en mode courtoisie, à l’ouverture de compte des members; • Effectuer les activités de présaisie et postsaisie sur les dossiers de prêts et d’épargne; • Détecter les opportunités de vente de produits complémentaires et participer à des activités de sollicitation ciblées; • S’assurer de la sécurité des transactions et des opérations en respectant les politiques, les pratiques et les normes; • Appliquer des mesures de contrôles internes.Main responsibilities: • Carry out various operational and support activities related to the sale of financing and specialized savings products; • Meet with the members in order to finalize the sale of financing and savings products and provide information; • Keep the members' files up to date, and ensure follow-up as well as complete and compliant;• Support the finance and asset management team in the preparation of files, documents and meetings; • Open accounts for members; • Carry out the pre-entry and post-entry activities on loans and savings files • Detect sales opportunities for complementary products and participate in targeted solicitation activities; • Ensure the security of transactions and operations by respecting the policies, practices and standards; • Apply internal control measures.

Certified Teacher - Member in Good Standing

Responsible for overseeing the daily operations of the North Bay retail outlet and warehouse as well as providing excellent leadership, communication and organization skills. Manages counter sales, driver and warehouse staff, prepares quotes, roofing and siding estimates, inventory management & shipping duties. Service to customers first!

Leading the team of Recruitment Partners and participating in providing recruitment and retention services to ensure progressive employee recruitment and selection strategies for NBRHC in developing and maintaining a skilled and sustainable workforce. Responsible for the recruitment and placement of students within NBRHC and coordinating and providing event opportunities for students interested in careers within a hospital setting.

Reporting to the Manager of Student Recruitment, I co-lead the front line sales team in building awareness of and growing enrolment at Nipissing University. I am responsible for direct supervision of a team of Student Recruitment Officers. I provide customer service to internal and external contacts including prospective students, parents, guidance counselors, teachers, professors, and other Nipissing University representatives nationally.

(Covering a maternity leave) Reporting to the Associate Vice-President, Academic, I lead the recruitment team in building awareness of and growing enrolment at Nipissing University. I am directly responsible for the Student Recruitment Team. I liaise with the Nipissing University community as well as the external agencies to promote Nipissing University at a national level. I provide customer service, training and support to internal and external contacts including prospective students, parents, guidance counselors, teachers, professors, and other Nipissing University representatives.

Coordinating and implementing the re-development of the sponsorship/partnership program at Infonex. Collaborating closely with the CEO, VP Conference Development and the Senior Manager, Marketing and Communications to implement new policies and sales tactics that include a wider offering to stakeholders and as well as a stronger online presence. Account Manager in the Finance division.

A sales professional backed by a proven track record of exceeding sales targets while maintaining solid customer relationships. Account Manager in the Finance division and a Sponsorship Development Manager for all events.

Contract teaching position - ENG 3U.

On-call, temporary teacher.

On-call, temporary teacher.

Responsible for sales, customer service, floral arrangements (fresh and fabric), consultations, deliveries and special events set-up and tear-downs in North Bay and surrounding area. This employment was part-time, full-time and occasional work over the course of the years.

Coordinating Special Needs Grades 7 to 10, Grade 7 Homeroom Teacher. Served as Chair of the Student Services Committee at Deira International School before the Council of International Schools Accreditation Board. Responsible for surveying, documenting and presenting K-12 student services as well as contributing to school strategic improvement plans.

Contract position teaching Grade 6 and 7 English and Humanities, Grade 8 English and Grade 6 Advisory.Served as a representative alongside one other teacher as well as the middle-school Principal on a site visit to the American School of Paris, researching their highly successful Advisory Program and implementing a similar program at Bavarian International School.

Permanent position teaching: Secondary 2, 3, 4 and 5 English, Secondary 2, Religion, Secondary 3 Drama, Secondary 4 Ethics and Secondary 4 Personal and Social Education.Served as Staff assistant, working closely with the Principal at G. Theberge School as his on-call replacement. Developed and implemented in-depth Individual Education Plans for all identified students at the secondary level. Served as a planner and evaluator for standardized English testing at both the Secondary 2 (Board) and Secondary 5 (Ministry) level with the Western Quebec School board in Northern Quebec.

Hostess turned Server turned Bartender.