Carla Dayrit Email & Phone Number

Singapore

Singapore, Singapore

-Strengthened customer relationship with key account and handled all areas of their import/export and brokerage business-Coordinated with cross functional team for smooth handling and delivery of cargoes-Secured new accounts and expand interline partners by 20% and grew market share by 15%

Singapore

-Developed and implemented sales strategies and increased 30% fitness membership sales and revenue-Conducted prospecting and lead generation activities, including phone calls, email campaigns and internet inquiries to build a strong pipeline of potential customers-Consistently achieved sales targets and hit 20 new member accounts monthly and signed long-term membership plan-Orchestrated successful telemarketing campaigns resulting in a 40% increase in bookings and expanded business opportunities with key clients

Ict, Pasay City, Metro Manila, Philippines

-Managed 15 top accounts and improved other lanes and signed long-term BSA contracts-Analysed company’s 24-month sales results to develop five-year monthly projections by revenue and customer type-Consistently improved market share and maintained Top 1 in IATA market. Restructured and analyzed data strategies using market research with support of cross-functional teams*Awarded as Account Executive of the Year for 2015, 2018 and 2019 as the highest revenuecontributors. Consistently hit 110%-150% above target budget.*Recognised as Sales Frontliner of the Year 2019 as one of the top revenue contributors forPhilippine Airlines for achieving a total of 120% in target sales quota.

Parañaque, Metro Manila, Philippines

-Handled B2B and B2C clients in the market. Successfully reactivated dormant accounts, and acquisition of new clients in the assigned area-Identified and pursued new business opportunities through market research, cold calling, and networking, resulting to 20% expansion of the customer base-Negotiated and closed long-term agreements with new clients in assigned territory, resulting in 25% increase in customer base and a 30% boost in annual revenue

Miascor, Parañaque, Philippines

-Directed and managed a team of 110 cargo agents, leveraging telemarketing, rate negotiations, and operations to secure long-term partnerships and drive substantial revenue growth-Increased 15%market share of Continental Airlines in MNL and secured 30 long-term contract business to USA-Maintained excellent customer service by addressing inquiries, resolving issues and ensuring a positive customer feedback