As a senior manager with fifteen-plus years of experience, I have achieved a progressive track record of success leading large, multinational, cross-functional teams in the delivery of complex initiatives for Fortune 100/500 clients. My background encompasses extensive experience in program/project management, business process optimization and system implementation/conversion spanning multiple disciplines, including marketing, billing, and IT, in consumer/enterprise lines of business for Fortune 100/500 telecommunications clients. Throughout my career, I have been recognized for my ability to deftly bridge business and IT functions to deliver high-quality, value-added projects on schedule and within budget while achieving revenue/margin targets and surpassing client expectations. As a Senior Manager within Accenture’s Communications, Media, and Technology Management Consulting practice, I led multinational teams of up to 50 internal, client, and contract resources in the delivery of analytics-driven process improvement, spend optimization, and customer portal/system enhancement initiatives that have garnered industry attention and led to substantial growth in contracted client business. Joining Andersen Consulting (now Accenture) as an Analyst supporting process transformation initiatives for telecom and utility clients, I advanced through Consultant and Manager positions in the company’s Communications and High Tech practice to manage small to mid-sized system conversion, consolidation, and enhancement projects.I hold an MBA in Systems Consulting & Strategy and I have completed numerous Accenture management and technical training courses.