Carla E. Valentín Email & Phone Number

Greater New York Area

• Strategized and executed in the rebranding of RedSapiens to Start Grow Manage
• Assisted in the launch of Start Grow Manage website, community, and apps for the community.
• Led and moderated weekly meetings for the Thrivers360 community
• Organized virtual events for the community and to bring awareness
• Managed social media channels on Instagram, Facebook, LinkedIn, and others.
• Managed day-to-day operations and participated in weekly leadership meetings for the growth of the company and continual improvement for customer experience.

Greater New York, United States

• Manages and provides support for the community of small business owners and entrepreneurs (known as Platinum clients or Thrivers360 members).
• Contributes to marketing material for Start Grow Manage and subbrands Thrivers360 and RedSapiens
• Organizes webinars and promotes events within the community.
• Manage internal team file structure and community resources.

Greater New York City Area

• Provided support for business coaches and their clients on a day-to-day basis
• Oversaw over 50 events to build a community of entrepreneurs and small business owners, including masterminds, workshops, speed networking events, and speed pitching events.
• Created graphics and art assets for “How Entrepreneurs Thrive”
• Assisted in creating courses for online programs
• Managed interns for social media, event management, and office administration
• Handled basic operations of office such as organizing office space, being in charge of mail, and being a point-of-contact for the community

Westchester County, New York, United States

• Moderate calls for the Westchester Angels community
• Assist in organizing and co-hosting hybrid events
• Provide insight for members of the community who need assistance

Greater New York City Area

New York, NY

• Acted as a right-hand person to the CEO - deputize, lead projects, undertake small elements of research and analysis and acted as an informed sounding board.
• Created a Standard Operating Procedures Manual with a series of videos to provide structure and process for the company
• Co-created the on-boarding process for new employees
• Kept the team accountable for their actions and ensured that tasks were on the radar.
• Scanned, organized, and digitally filed documents, contracts, and receipts.
• Assisted in developing the website, email marketing campaign, and marketing materials.

Bergenfield NJ

Designed and laid out brochures and menus for various small businesses in the Tri-State Area. Supervised and instructed a group of freelancers for projects and was in charge of sending jobs to be printed once the designs were approved. Worked closely with colleagues to control workflow.

3540 Decatur Avenue Bronx, NY 10467

Designed signs for delis, supermarkets, and various other businesses in the Tri-State Area. Organized and assigned projects to other graphic designers in the company and provided valuable information in areas of art, technology, and management to improve workflow and business.

44 Ferry St. Newark, NJ 07105

Provided excellent customer service by answering questions over the phone concerning the services the office provides, backed up patient data on a weekly basis, translated for patients who had difficulties with the English language, and assisted the doctor with miscellaneous tasks.

Maintained the computer lab on campus clean and organized for students, assisted students with any technological issues, and answered any questions regarding lab hours and the room itself.

33 Bleeker St. NY, NY

Observed the working environment of the studio, answered telephone calls, transfered phone calls to employees, and worked on a personal animation project.